Bandwidth - 'Know How' -
You need approximately 90kbps per call for a G711 codec call. The G729 codec uses about a quarter of this bandwidth.
Download pbxnsip IP-PBX here
Friday, 31 July 2009
Thursday, 30 July 2009
pbxnsip - Extension Numbering - 'Know How' -
Extension Numbering - 'Know How' -
Many people start their extension with 100 or 200. You may want to use higher numbers because you will run into problems when using an Auto Attendant that has options 1 and 2. You will not be able to dial extensions starting with 1 or 2 from the auto attendant, as the match will always take place on 1 or 2.
Download pbxnsip IP-PBX here
Many people start their extension with 100 or 200. You may want to use higher numbers because you will run into problems when using an Auto Attendant that has options 1 and 2. You will not be able to dial extensions starting with 1 or 2 from the auto attendant, as the match will always take place on 1 or 2.
Download pbxnsip IP-PBX here
Wednesday, 29 July 2009
pbxnsip - Starting pbxnsip - 'Know How' -
pbxnsip when installed on Windows uses a service. A service is a way to stop and start a program that runs in the background. You can find the services section in Administrators Tools which is inside the Control Panel.
Download pbxnsip IP-PBX here
Download pbxnsip IP-PBX here
Tuesday, 28 July 2009
pbxnsip - Know How - What is TLS?
Transport Layer Security (TLS) is a protocol that is used for establishing a secure connection between a client and a server. In this case the client is your phone and the server is the PBX.
Download pbxnsip IP-PBX here
Download pbxnsip IP-PBX here
Monday, 27 July 2009
pbxnsip - Food for Thought!
Paul Jamieson - Food for Thought!
A recent newspaper column lamented that "Voicemail is becoming obsolete" and had various quotes from people who were either too busy or to pompous to check their voicemails. The reasons they gave ranged from "I don’t know who is calling me" to "I never use my company voicemail because I use my cell phone".
This got me to thinking about why people feel this way, and why companies are taking advantage of unified communications and intelligent call routing. You see, the problem isn’t so much the messaging as it is in the delivery. When calls and voicemails are unified with emails, texts, faxes and tweets to your Inbox, they are treated like just another message. However they need to be delivered to different devices and here is where pbxnsip comes in.
Wouldn’t it be great if your mobile device rang as your office extension?
Sure companies have switched to all wireless, but they lack the PBX features needed for business like Auto Attendants, call screening, call recording and others. Without recreating the wheel, pbxnsip easily integrates the mobile device into the call routing. iPhones and Blackberry’s along with 3 and 4G networks aren’t going anywhere and some companies will take advantage of this and gain a competitive edge.
Call Centers are the antithesis of voicemail. They are designed to take every call and to keep them in order and route them based on certain criteria. Call Centers rarely take voicemails and that is because they have the tools to intelligently route the call to the appropriate destination.
At pbxnsip, we saw a need for an alternative to the high priced, all encompassing Call Center applications that would allow any organization to take advantage of the core feature sets that a Call Center has. Sales groups, support groups, even engineering groups can benefit from intelligent routing. One thing to remember with IP communications is that there can be 3 different ways to do something, and the right partner can help a customer do what they want by becoming an expert in the feature set of the product.
Now imagine offering these services to your clients through pbxnsip’s Hosted platform. Less hardware problems and more control over the wire lead to higher profit margins for Integrators and VAR’s looking for an alternative to the premise based solution.
pbxnsip VARS can become service providers or partner with pbxnsip powered Service Providers to offer the product as a service providing monthly recurring revenue to the company. The options have never been better for the channel when it comes to having the right solution for the customer.
With pbxnsip, there can be MS Exchange/OCS integration or straight key system functionality with Snom phones. You can offer an embedded "green" appliance or run a standard Windows server. You can give your Apple lovers a Mac Mini pbx or run a Linux Centos Hosted platform with built in software failover for ultimate uptime. Scalability, affordability and flexibility are the hallmarks of pbxnsip!
A recent newspaper column lamented that "Voicemail is becoming obsolete" and had various quotes from people who were either too busy or to pompous to check their voicemails. The reasons they gave ranged from "I don’t know who is calling me" to "I never use my company voicemail because I use my cell phone".
This got me to thinking about why people feel this way, and why companies are taking advantage of unified communications and intelligent call routing. You see, the problem isn’t so much the messaging as it is in the delivery. When calls and voicemails are unified with emails, texts, faxes and tweets to your Inbox, they are treated like just another message. However they need to be delivered to different devices and here is where pbxnsip comes in.
Wouldn’t it be great if your mobile device rang as your office extension?
Sure companies have switched to all wireless, but they lack the PBX features needed for business like Auto Attendants, call screening, call recording and others. Without recreating the wheel, pbxnsip easily integrates the mobile device into the call routing. iPhones and Blackberry’s along with 3 and 4G networks aren’t going anywhere and some companies will take advantage of this and gain a competitive edge.
Call Centers are the antithesis of voicemail. They are designed to take every call and to keep them in order and route them based on certain criteria. Call Centers rarely take voicemails and that is because they have the tools to intelligently route the call to the appropriate destination.
At pbxnsip, we saw a need for an alternative to the high priced, all encompassing Call Center applications that would allow any organization to take advantage of the core feature sets that a Call Center has. Sales groups, support groups, even engineering groups can benefit from intelligent routing. One thing to remember with IP communications is that there can be 3 different ways to do something, and the right partner can help a customer do what they want by becoming an expert in the feature set of the product.
Now imagine offering these services to your clients through pbxnsip’s Hosted platform. Less hardware problems and more control over the wire lead to higher profit margins for Integrators and VAR’s looking for an alternative to the premise based solution.
pbxnsip VARS can become service providers or partner with pbxnsip powered Service Providers to offer the product as a service providing monthly recurring revenue to the company. The options have never been better for the channel when it comes to having the right solution for the customer.
With pbxnsip, there can be MS Exchange/OCS integration or straight key system functionality with Snom phones. You can offer an embedded "green" appliance or run a standard Windows server. You can give your Apple lovers a Mac Mini pbx or run a Linux Centos Hosted platform with built in software failover for ultimate uptime. Scalability, affordability and flexibility are the hallmarks of pbxnsip!
pbxnsip checks into hotels worldwide
pbxnsip checks into hotels worldwide
pbxnsip have the 'Know How'; that's why we have used our knowledge to integrate our software with Comtrol's Lodging Link.
As from Version 3 of pbxnsip is able to talk directly with Comtrol's Lodging Link product. Comtrol developed the Universal Hospitality Language Layer (UHLL) message language and is now the industry standard platform that enables communication between Property Management Systems (PMS) and Guest Service System (GSS) devices, such as a PBX. By supporting UHLL, pbxnsip can interface with a large number of PMS systems in hotels and motels around the world.
Did you know? - Comtrol technology now integrates over 510 Hotel System Devices! - this means there is a huge market and opportunities for pbxnsip in the hotel and hospitality industry.
Download pbxnsip IP-PBX here
pbxnsip have the 'Know How'; that's why we have used our knowledge to integrate our software with Comtrol's Lodging Link.
As from Version 3 of pbxnsip is able to talk directly with Comtrol's Lodging Link product. Comtrol developed the Universal Hospitality Language Layer (UHLL) message language and is now the industry standard platform that enables communication between Property Management Systems (PMS) and Guest Service System (GSS) devices, such as a PBX. By supporting UHLL, pbxnsip can interface with a large number of PMS systems in hotels and motels around the world.
Did you know? - Comtrol technology now integrates over 510 Hotel System Devices! - this means there is a huge market and opportunities for pbxnsip in the hotel and hospitality industry.
Download pbxnsip IP-PBX here
Tuesday, 14 July 2009
pbxnsip - UHLL License
UHLL - Hospitality License
pbxnsip have had the UHLL hospitality edition ratified and available for sale for some time now and we are pleased to say that it is fast becoming extremely popular.
The hospitality license has many advantages over traditional legacy systems and is a very useful solutions that you can integrate with pbxnsip. This offering your hotel, a management system which will allow their IP PBX to be used in a manner that they have never seen before. For example, when a room is being cleaned the attendant can enter a star feature code and this will alert the hotel management system and update in real time to tell the check-in attendant the status of the room. Very powerful when considering time management and business continuity!
Download pbxnsip IP-PBX here
pbxnsip have had the UHLL hospitality edition ratified and available for sale for some time now and we are pleased to say that it is fast becoming extremely popular.
The hospitality license has many advantages over traditional legacy systems and is a very useful solutions that you can integrate with pbxnsip. This offering your hotel, a management system which will allow their IP PBX to be used in a manner that they have never seen before. For example, when a room is being cleaned the attendant can enter a star feature code and this will alert the hotel management system and update in real time to tell the check-in attendant the status of the room. Very powerful when considering time management and business continuity!
Download pbxnsip IP-PBX here
Monday, 13 July 2009
pbxnsip - Missed calls
Call Redirection - Are you missing calls?
Its very difficult to be at your desk and available all of the time however features such as call redirection, dual ring and cell integration mean that you need never miss another important call again.
Whether you're in the office or hot desking you can redirect on call busy, no answer or time out to either another extension, voicemail or your cell phone. If on the other hand you would like to register your call phone as an extension on the pbx, you can do so with cell phone integration or you could initiate dual ring so that multiple registrations ring when your DDI is called and also fork to your mobile phone at the same time.
Download pbxnsip IP-PBX here
Its very difficult to be at your desk and available all of the time however features such as call redirection, dual ring and cell integration mean that you need never miss another important call again.
Whether you're in the office or hot desking you can redirect on call busy, no answer or time out to either another extension, voicemail or your cell phone. If on the other hand you would like to register your call phone as an extension on the pbx, you can do so with cell phone integration or you could initiate dual ring so that multiple registrations ring when your DDI is called and also fork to your mobile phone at the same time.
Download pbxnsip IP-PBX here
Friday, 10 July 2009
pbxnsip - License Expansion - Sales Know How
Sales 'Know How'
Learn some Sales 'Know How'
License Expansion
pbxnsip have made it easy for customer to expand their current telephony needs. With features such as plug and play end points and the license application that is as simple as copy and paste, it is a very quick and easy job to upgrade or expand your IP PBX. Traditionally an engineer visit would be vital and a day’s labour, with pbxnsip IP PBX it’s no more!
pbxnsip have produced a highly technical IP PBX however the GUI is very easy to use, so any technical manager or a dedicated member of the team can be involved in deploying the pbxnsip product, if needs be the chosen member of your team can attend a 2 day training course and will qualify for technical assistance on your deployment.
Download pbxnsip IP-PBX here
Learn some Sales 'Know How'
License Expansion
pbxnsip have made it easy for customer to expand their current telephony needs. With features such as plug and play end points and the license application that is as simple as copy and paste, it is a very quick and easy job to upgrade or expand your IP PBX. Traditionally an engineer visit would be vital and a day’s labour, with pbxnsip IP PBX it’s no more!
pbxnsip have produced a highly technical IP PBX however the GUI is very easy to use, so any technical manager or a dedicated member of the team can be involved in deploying the pbxnsip product, if needs be the chosen member of your team can attend a 2 day training course and will qualify for technical assistance on your deployment.
Download pbxnsip IP-PBX here
Thursday, 9 July 2009
pbxnsip V3.4 released
Version 3.4.0.3201 is now released for Windows, Suse, Debian, Red Hat, CentOS, FreeBSD, Marvell SheevaPlug, Mac OS and CS410.
pbxnsip Version 3.4.0.3201
New Features
You may now redirect all calls for an agent group using the new feature code.
Cell phones may now receive a call back from an auto attendant.
The buttons for a specific user can now also be changed by the domain administrator.
The "call extension" mode in the dial plan can now actually also call other accounts, for example hunt groups.
Bug Fixes
The transport layer provisioning for the snom phones wasn’t working properly and is fixed now.
Issue saving the codec preference under the admin->settings->ports page is fixed.
Click here to view the full release notes
pbxnsip Version 3.4.0.3201
New Features
You may now redirect all calls for an agent group using the new feature code.
Cell phones may now receive a call back from an auto attendant.
The buttons for a specific user can now also be changed by the domain administrator.
The "call extension" mode in the dial plan can now actually also call other accounts, for example hunt groups.
Bug Fixes
The transport layer provisioning for the snom phones wasn’t working properly and is fixed now.
Issue saving the codec preference under the admin->settings->ports page is fixed.
Click here to view the full release notes
Wednesday, 8 July 2009
pbxnsip - Privacy Settings on Trunks - Know How
What is the Privacy Settings on a trunk?
The trunk may or may not register. Besides this, the ITSP or gateway which receives the information may need the Caller-ID of the calling party to be passed to it. This is does via the privacy indication setting. Try each setting until you find the right one.
Download pbxnsip IP-PBX here
The trunk may or may not register. Besides this, the ITSP or gateway which receives the information may need the Caller-ID of the calling party to be passed to it. This is does via the privacy indication setting. Try each setting until you find the right one.
Download pbxnsip IP-PBX here
Tuesday, 7 July 2009
pbxnsip - Dial 9 first - 'Know How'
Dial 9 first - 'Know How' -
If you want to dial 9 before your call, add this to the dial plan 9*, this will capture any number beginning with 9, strip the nine and pass the remaining numbers to the trunk.
Download pbxnsip IP-PBX here
If you want to dial 9 before your call, add this to the dial plan 9*, this will capture any number beginning with 9, strip the nine and pass the remaining numbers to the trunk.
Download pbxnsip IP-PBX here
Monday, 6 July 2009
pbxnsip - Call Back
Call Back - 'Know How' -
The Call Back feature of the pbxnsip can be done by configuring a Calling Card account. Create a calling card account and flag it as Call Back. The PBX will carry out a 2 stage Call Back mode. Firstly the PBX will answer the phone and request authentication and your phone number and then the pbx will call you back and ask you for your final destination number. Leave the rest to pbxnsip. pbxnsip Call Back will save you money.
Download pbxnsip IP-PBX here
The Call Back feature of the pbxnsip can be done by configuring a Calling Card account. Create a calling card account and flag it as Call Back. The PBX will carry out a 2 stage Call Back mode. Firstly the PBX will answer the phone and request authentication and your phone number and then the pbx will call you back and ask you for your final destination number. Leave the rest to pbxnsip. pbxnsip Call Back will save you money.
Download pbxnsip IP-PBX here
Friday, 3 July 2009
pbxnsip - In the Accountancy Business
When handling vital business documents and servicing clients efficiently, it's important that your telephone system is working with you and not against you. pbxnsip IP PBX can be integrated in to your everyday business to handle clients inbound calls in an orderly fashion, enabling you to direct the caller to the correct person. Applications such as Auto Attendants, Hunt Groups and DID routing can ensure that your office stays proactive and offers your client the feeling that they are supported and in good hands.
Functionality such as Microsoft integration with Exchange or Office Communications Server can be the difference in remaining organised and in control of your clients accounts and un-necessarily wasting time. When a client calls in and your MS system recognises their telephone number and raises their file on screen this can maximise your time with a personalised service. Time management is essential in today's professional business environment, pbxnsip Office Pro Plus, Call Recording function can be used to document negotiations. A VoIP phone system could give you the advantage over others.
Download pbxnsip IP-PBX here
Functionality such as Microsoft integration with Exchange or Office Communications Server can be the difference in remaining organised and in control of your clients accounts and un-necessarily wasting time. When a client calls in and your MS system recognises their telephone number and raises their file on screen this can maximise your time with a personalised service. Time management is essential in today's professional business environment, pbxnsip Office Pro Plus, Call Recording function can be used to document negotiations. A VoIP phone system could give you the advantage over others.
Download pbxnsip IP-PBX here
Thursday, 2 July 2009
pbxnsip - Caller-ID Treatment - 'Know How' -
Caller-ID’s are usually telephone numbers. By providing your caller-ID to the party that you are calling, the called party may be able to look you up in an address book, initiate a callback, or just see who is calling.
Sometimes you want to reject calls that come from callers whose Caller ID does not reveal their identity. Most VoIP systems use the name "anonymous" in the caller-ID in such a case. To treat these calls, dial *88. If you have set the call forwarding on busy condition, the PBX will forward anonymous calls to that destination (for example, your assistant). This way, you can make sure that anonymous calls get screened first before you take the call. If you have not set the call forward on busy, the system will play an announcement to the caller that tells him that the call cannot be taken because of the blocked Caller-ID.
To allow anonymous calls again, dial *89.
If you want to place a call without showing your caller-ID, dial *67. You will hear an announcement that the caller-ID will be blocked for all future calls.
Download pbxnsip IP-PBX here
Sometimes you want to reject calls that come from callers whose Caller ID does not reveal their identity. Most VoIP systems use the name "anonymous" in the caller-ID in such a case. To treat these calls, dial *88. If you have set the call forwarding on busy condition, the PBX will forward anonymous calls to that destination (for example, your assistant). This way, you can make sure that anonymous calls get screened first before you take the call. If you have not set the call forward on busy, the system will play an announcement to the caller that tells him that the call cannot be taken because of the blocked Caller-ID.
To allow anonymous calls again, dial *89.
If you want to place a call without showing your caller-ID, dial *67. You will hear an announcement that the caller-ID will be blocked for all future calls.
Download pbxnsip IP-PBX here
Wednesday, 1 July 2009
pbxnsip - What is NAT
What is NAT?
Network Address translation (NAT) is the translation of an Internet Protocol address (IP address) between networks. One network is designated the inside network and the other is the outside. Typically, a company maps its local inside network address to a global outside (public) IP addresses. NAT unmaps the global IP addresses on incoming packets back into local IP addresses. This helps ensure security. It can also cause severe headaches without a NAT filter or session border controller.
Download pbxnsip IP-PBX here
Network Address translation (NAT) is the translation of an Internet Protocol address (IP address) between networks. One network is designated the inside network and the other is the outside. Typically, a company maps its local inside network address to a global outside (public) IP addresses. NAT unmaps the global IP addresses on incoming packets back into local IP addresses. This helps ensure security. It can also cause severe headaches without a NAT filter or session border controller.
Download pbxnsip IP-PBX here
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