Manual or Time Based - 'Know How' -
A service flag can be configured to be manually set or time based.
If it is manually set, then be sure to grant access to the extensions who may dial the service flag and toggle it on or off.
Time based service flags will kick in when during the times outside of the declared times. For example if you stated 9:00 - 13:00 this means that any time before 9am the flag is set and any time after 1pm the flag is set.
Tuesday, 30 December 2008
Thursday, 25 December 2008
Did your phone still ring on Christmas day?
Set Holidays with a Service Flag- 'Know How' -
You can set whole days in a service flag, simply use the days field within the time based setting. For example 12/25 will render the service flag as set for the 25th December.
Happy Christmas!
You can set whole days in a service flag, simply use the days field within the time based setting. For example 12/25 will render the service flag as set for the 25th December.
Happy Christmas!
Wednesday, 24 December 2008
What are privacy settings on a trunk?
The trunk may or may not register. Besides this, the ITSP or gateway which receives the information may need the Caller-ID of the calling party to be passed to it. This is does via the privacy indication setting. Try each setting until you find the right one.
Tuesday, 23 December 2008
What is a DDI?
What is a DDI?
A telephone number that allows external callers into the PBX to dial directly to the required extension without going through a switchboard operator
A telephone number that allows external callers into the PBX to dial directly to the required extension without going through a switchboard operator
Monday, 22 December 2008
What is a dial plan?
What is a Dial Plan?
A dial plan is designed to route calls if they don't exist on the PBX. The routing logic within pbxnsip is to see if the number dialled is held locally within the domain, if it is, call that number. If the number dialled is not held within the domain, the PBX will send the call to the Dial Plan associated with the account. Here the dial plan is used to match certain routing criteria configured by the administrator.
A dial plan can be easy or complex, it all depends how you need to configure your call routing on the PBX.
A dial plan is designed to route calls if they don't exist on the PBX. The routing logic within pbxnsip is to see if the number dialled is held locally within the domain, if it is, call that number. If the number dialled is not held within the domain, the PBX will send the call to the Dial Plan associated with the account. Here the dial plan is used to match certain routing criteria configured by the administrator.
A dial plan can be easy or complex, it all depends how you need to configure your call routing on the PBX.
Friday, 19 December 2008
pbxnsip - Integrates with UHLL
What is UHLL?
UHLL means - Universal Hospitality Layer Link. It is a middleware management system that sits between many devices or applications and hotel systems. pbxnsip communicates to the UHLL allowing it to be integrated with many hotel platforms around the world.
http://wiki.pbxnsip.com/index.php/UHLL_Interface
UHLL means - Universal Hospitality Layer Link. It is a middleware management system that sits between many devices or applications and hotel systems. pbxnsip communicates to the UHLL allowing it to be integrated with many hotel platforms around the world.
http://wiki.pbxnsip.com/index.php/UHLL_Interface
Thursday, 18 December 2008
pbxnsip - A New Model for a New Year!
Our commitment to the channel and channel partners is our strategy to success.
We have listened to our channel partners and customers and will be issuing a new sales and licensing model on the 1st of December to commence on the 1st January 2009.
The new model will make it easier to sell pbxnsip, which in turn makes our channel partners life easier. It also includes a Resilience and Upgrade Protection model.
Coupled with the new licensing model and to celebrate the beginning of 2009, we will be changing our reseller and distributor discount scheme. As the world is on hold for the outcome of the economical situation, we feel it is about time we make a commitment to our channel, that is why we have decided to introduce a new sales model to our certified partners.
Please make sure you contact your account manager for full details in December.
Download pbxnsip here!
Wednesday, 17 December 2008
pbxnsip Europe Users Group Success
European User Group - Amsterdam - A Huge Success
On the 5th December at the impressive World Trade Centre in Amsterdam, some 17 resellers and distributors from 6 countries gathered for the first pbxnsip Users Group.
The day kicked off with an action packed agenda and was hosted by Jonathan Greenwood - CEO of pbxnsip Europe Ltd and John Bennett - European Sales Director. The first couple of sessions were presented by Jonathan before he introduced the first of our three sponsors - VegaStream.
Steve Davis and James Linton took to the floor to give an in-depth presentation titled "Vegastream and pbxnsip - a winning partnership". The presentation covered points on Security, Failover, Resilience, IP Routing and SIP Trunking to pbxnsip. VegaStream and pbxnsip go back a long way and with both products using Open Standards we really do have a winning solution.
Congratulations to Jean Charles Mathy from Bizzdev of Belgium, who won a VegaStream Europa Gateway in our pbxnsip lottery towards the end of the day.
Following a nice buffet lunch, the afternoon session kicked off with a presentation from Chris Wortt from Polycom. Chris explained how pbxnsip was a Polycom VIP (Voice Interoperability Program) Partner and how this benefits resellers in the knowledge that the two products were regression tested for quality and interoperability.
Congratulations to Mark Koot of TopIT Distribution in the Netherlands who won the Polycom IP Office 6000 conference phone.
Our final sponsor presentation came from ICM, a pbxnsip partner in the arena of Hosted Call Centre Solutions. ICM have built a call centre product which is powered by pbxnsip. The ICM solution includes such things as a Predictive dialler, screen pops, scripting for agents and many of the call centre features you would expect from a call centre application.
Congratulations to Francois Tilleul of Bizzdev (the second price to BizzDev!) who won a Call Centre 25 version of pbxnsip.
European User Group - Sponsors and Guest Speakers
Tuesday, 16 December 2008
pbxnsip Service Flags - Information
Service Flags- 'Know How' -
Service Flags act as a very powerful routing engine within the PBX. A service flag is simply a switch, just like a light it is either on or off. We like to use the term Set or Clear, but the theme means the same.
If the flag is set then the PBX simply uses a different account or IVR.
Service Flags act as a very powerful routing engine within the PBX. A service flag is simply a switch, just like a light it is either on or off. We like to use the term Set or Clear, but the theme means the same.
If the flag is set then the PBX simply uses a different account or IVR.
Monday, 1 December 2008
pbxnsip and VegaStream announce survivability solution, to seal yet another advancement in their relationship
pbxnsip paired with VegaStream VoIP gateways provide superior building blocks for communication platforms. In order to meet the growing needs of businesses the pbxnsip and VegaStream solution is complete, reliable and totally secure.
LEEDS, 01 December 2008 – pbxnsip, a leader in SIP-based IP PBX software for Microsoft Windows, MAC and Linux environments, today announced interoperability success with VegaStream's "survivability software", the industry leading developer of reliable, cost-effective and easy to use VoIP gateways, to yet another level.
To aid channel partners and customers in an ever changing environment, pbxnsip and VegaStream today unveil their latest partner offering of a 30% discount + free survivability software on VegaStream VoIP gateways to channel partners who join the pbxnsip reseller programme, through this offer. To further compliment this, upon taking up the offer, resellers will receive a free Call Recording software upgrade when purchasing their pbxnsip IP-PBX licence. VegaStream have long been established as the premier gateway in the market and the addition of survivability software removes any possible objections by end users concerned about using VoIP services.
The need for VoIP solutions for business use is growing; both pbxnsip and VegaStream are responding to that need with an entirely software-based IP-PBX paired with an easy to use VoIP gateway, which as a solution is secure, robust, and has all the features a business needs. Crucially the solution includes failover survivability which means if your SIP trunk fails the call routing will automatically route to the PSTN. pbxnsip and VegaStream have harnessed their "open standard" product set to make their joint proposal both highly flexible and easy to integrate into any IT structure of any organization.
Among the numerous benefits of the pbxnsip IP-PBX, those of particular note include the wealth of features and high degree of scalability and reliability. As well as a cost that is significantly lower than that of traditional PBXs, greater ease of use and installation than for traditional proprietary systems. The ability to use existing network infrastructures by utilizing the VegaStream gateways interoperability makes it easy to integrate an organization's existing network and applications.
Another essential aspect for businesses, which is fully implemented in pbxnsip and VegaStream, is security. Indeed, this solution meets the highest security standards and ensures full communication protection. On top of this the free survivability software from VegaStream ensures this solution offers the highest degree of resilience and backup available on the market. Features such as local routing upon connectivity failure and geographic location recognition makes the VegaStream and pbxnsip solution a must for business continuity in the VoIP arena.
"We are once again very happy to release another advancement in our partnership with VegaStream", said Jonathan Greenwood, CEO at pbxnsip Europe Ltd. "VegaStream and pbxnsip have a long standing partnership and have many new and innovative technology enhancements to bring to businesses needing reliable, stable and robust communications platforms. 2008 has been a great year for pbxnsip and VegaStream and the development goes on. Q1 2009 will be very interesting for both companies", he added.
"I was delighted that interoperability testing went so well" said Steve Davis, EVP Sales & Marketing. "The seamless switchover between SIP trunks and the PSTN was effortless. In the situation of a broadband outage an end user would not realise that his calls had been automatically switched to the PSTN. When the broadband link is re-instated then calls are routed back over SIP trunks".
To benefit from the 30% discount offer + Free survivability software and pbxnsip Call recording IP-PBX licence, please contact VegaStream's sales team by visiting http://www.VegaStream.com/ or send an email to Sales@VegaStream.com or eusales@pbxnsip.com mentioning 'VegaStream & pbxnsip Promotion' on the subject line. The trial download for setting up pbxnsip Version 3 for Windows, MAC or Linux can be found on the pbxnsip website at: http://pbxnsip.com/trial .
About VegaStream
Established in 1998, VegaStream operates globally with sales and support centres in Europe, America and Asia-Pacific. VegaStream’s mission is to enable seamless interoperability between the wide and varied range of proprietary telephone systems and the new IP networks. The award winning Vega gateways are based on international communications standards including SIP and H.323 to deliver an open and non-proprietary VoIP solution that can integrate to existing communication investments.
About pbxnsip
pbxnsip makes SIP-based Private Branch Exchange (PBX) telephone systems. The Session Initiation Protocol (SIP) is used to talk to attached devices like telephones, PSTN gateways and SIP service providers. The pbxnsip PBX is used to put the components from different vendors together in an enterprise communication system. Customers benefit from a modern PBX feature set that includes mobility support, computer telephone integration, and vendor independency. pbxnsip also respects the security requirements of a business critical application. Customers may run the PBX on Microsoft Windows, MAC and Linux-based servers and on embedded appliances. pbxnsip Inc was incorporated in 2005 and is located in Andover, Massachusetts, USA and pbxnsip Europe Ltd was created in 2008 and is located in Leeds, United Kingdom.
LEEDS, 01 December 2008 – pbxnsip, a leader in SIP-based IP PBX software for Microsoft Windows, MAC and Linux environments, today announced interoperability success with VegaStream's "survivability software", the industry leading developer of reliable, cost-effective and easy to use VoIP gateways, to yet another level.
To aid channel partners and customers in an ever changing environment, pbxnsip and VegaStream today unveil their latest partner offering of a 30% discount + free survivability software on VegaStream VoIP gateways to channel partners who join the pbxnsip reseller programme, through this offer. To further compliment this, upon taking up the offer, resellers will receive a free Call Recording software upgrade when purchasing their pbxnsip IP-PBX licence. VegaStream have long been established as the premier gateway in the market and the addition of survivability software removes any possible objections by end users concerned about using VoIP services.
The need for VoIP solutions for business use is growing; both pbxnsip and VegaStream are responding to that need with an entirely software-based IP-PBX paired with an easy to use VoIP gateway, which as a solution is secure, robust, and has all the features a business needs. Crucially the solution includes failover survivability which means if your SIP trunk fails the call routing will automatically route to the PSTN. pbxnsip and VegaStream have harnessed their "open standard" product set to make their joint proposal both highly flexible and easy to integrate into any IT structure of any organization.
Among the numerous benefits of the pbxnsip IP-PBX, those of particular note include the wealth of features and high degree of scalability and reliability. As well as a cost that is significantly lower than that of traditional PBXs, greater ease of use and installation than for traditional proprietary systems. The ability to use existing network infrastructures by utilizing the VegaStream gateways interoperability makes it easy to integrate an organization's existing network and applications.
Another essential aspect for businesses, which is fully implemented in pbxnsip and VegaStream, is security. Indeed, this solution meets the highest security standards and ensures full communication protection. On top of this the free survivability software from VegaStream ensures this solution offers the highest degree of resilience and backup available on the market. Features such as local routing upon connectivity failure and geographic location recognition makes the VegaStream and pbxnsip solution a must for business continuity in the VoIP arena.
"We are once again very happy to release another advancement in our partnership with VegaStream", said Jonathan Greenwood, CEO at pbxnsip Europe Ltd. "VegaStream and pbxnsip have a long standing partnership and have many new and innovative technology enhancements to bring to businesses needing reliable, stable and robust communications platforms. 2008 has been a great year for pbxnsip and VegaStream and the development goes on. Q1 2009 will be very interesting for both companies", he added.
"I was delighted that interoperability testing went so well" said Steve Davis, EVP Sales & Marketing. "The seamless switchover between SIP trunks and the PSTN was effortless. In the situation of a broadband outage an end user would not realise that his calls had been automatically switched to the PSTN. When the broadband link is re-instated then calls are routed back over SIP trunks".
To benefit from the 30% discount offer + Free survivability software and pbxnsip Call recording IP-PBX licence, please contact VegaStream's sales team by visiting http://www.VegaStream.com/ or send an email to Sales@VegaStream.com or eusales@pbxnsip.com mentioning 'VegaStream & pbxnsip Promotion' on the subject line. The trial download for setting up pbxnsip Version 3 for Windows, MAC or Linux can be found on the pbxnsip website at: http://pbxnsip.com/trial .
About VegaStream
Established in 1998, VegaStream operates globally with sales and support centres in Europe, America and Asia-Pacific. VegaStream’s mission is to enable seamless interoperability between the wide and varied range of proprietary telephone systems and the new IP networks. The award winning Vega gateways are based on international communications standards including SIP and H.323 to deliver an open and non-proprietary VoIP solution that can integrate to existing communication investments.
About pbxnsip
pbxnsip makes SIP-based Private Branch Exchange (PBX) telephone systems. The Session Initiation Protocol (SIP) is used to talk to attached devices like telephones, PSTN gateways and SIP service providers. The pbxnsip PBX is used to put the components from different vendors together in an enterprise communication system. Customers benefit from a modern PBX feature set that includes mobility support, computer telephone integration, and vendor independency. pbxnsip also respects the security requirements of a business critical application. Customers may run the PBX on Microsoft Windows, MAC and Linux-based servers and on embedded appliances. pbxnsip Inc was incorporated in 2005 and is located in Andover, Massachusetts, USA and pbxnsip Europe Ltd was created in 2008 and is located in Leeds, United Kingdom.
Wednesday, 26 November 2008
pbxnsip - Booth D20 Broadband Business Forum - Italy
Our new strategic distribution partner Achab will promote pbxnsip at the Broadband Business Forum, Rome, Italy from the 2nd to the 4th December.
Achab CTO Claudio Panerai, will give a speech on December 2nd at 3pm about the role of pbxnsip to open-up CTI to SMB's during the EC02- Expocomm Session whose general title is VoIP for SME's.
Please come along and visit Achab and find out more about pbxnsip.
Monday, 17 November 2008
Technical Know How - pbxnsip Agent Groups 2
Technical 'Know How'
Some technical questions
10 recorded messages- 'Know How' -
Each Agent group can have up to 10 recorded messages per ACD. The first message (if recorded) will be played only once at the beginning of the call. The second through to 10 will be played intermittently between music on hold. You can configure the gaps between announcements and also set different music on hold for each Agent Group.
Jump out of the Queue - 'Know How'
At any point a user can jump out of a queue by pressing a predefined option number. This will direct the caller out of the queue and off to the required account assigned to the Key Exit value. e.g. on the 10 message you may give the caller an option to leave a message by pressing 1.
Daily Stats - 'Know How'
The Agent group can send an email at midnight with the stats of the queue from that day.
Some technical questions
10 recorded messages- 'Know How' -
Each Agent group can have up to 10 recorded messages per ACD. The first message (if recorded) will be played only once at the beginning of the call. The second through to 10 will be played intermittently between music on hold. You can configure the gaps between announcements and also set different music on hold for each Agent Group.
Jump out of the Queue - 'Know How'
At any point a user can jump out of a queue by pressing a predefined option number. This will direct the caller out of the queue and off to the required account assigned to the Key Exit value. e.g. on the 10 message you may give the caller an option to leave a message by pressing 1.
Daily Stats - 'Know How'
The Agent group can send an email at midnight with the stats of the queue from that day.
Friday, 14 November 2008
Easy Know How - with pbxnsip
Easy 'Know How'
Questions you are too afraid to ask!
Learn some Easy 'Know How'
What is IVR?
IVR means - interactive voice response. This means the PBX can detect voice and touch tones using a normal phone call. Touch tones are called DTMF. A DTMF tone is the tone you here when you press a number digit on a phone (the beep). Each number has a different DTMF tone.
What is DTMF?
DTMF means - dual tone multi frequency. This is also known as Touch Tone. It is a method, used by the telephone system to communicate the pressed keys when dialling. DTMF allows navigation of voice menus and other advanced calling services.
Questions you are too afraid to ask!
Learn some Easy 'Know How'
What is IVR?
IVR means - interactive voice response. This means the PBX can detect voice and touch tones using a normal phone call. Touch tones are called DTMF. A DTMF tone is the tone you here when you press a number digit on a phone (the beep). Each number has a different DTMF tone.
What is DTMF?
DTMF means - dual tone multi frequency. This is also known as Touch Tone. It is a method, used by the telephone system to communicate the pressed keys when dialling. DTMF allows navigation of voice menus and other advanced calling services.
Thursday, 13 November 2008
Sales Know How - pbxnsip on Call Back
Call Back - 'Know How' -
Call back, call in and dial out!
Cost saving feature: in basic terms - Inbound call comes into 'call back' - extension asks authenticates with username and password, then asks pbxnsip to call back to either a mobile device or land line.
pbxnsip then calls the user back, re-authenticates and asks for a destination number - user enters the number, pbxnsip makes the call then glues the two calls together meaning that the call is being charged at the outbound pbx rate not a cross network or mobile rate.
Call back, call in and dial out!
Cost saving feature: in basic terms - Inbound call comes into 'call back' - extension asks authenticates with username and password, then asks pbxnsip to call back to either a mobile device or land line.
pbxnsip then calls the user back, re-authenticates and asks for a destination number - user enters the number, pbxnsip makes the call then glues the two calls together meaning that the call is being charged at the outbound pbx rate not a cross network or mobile rate.
Tuesday, 11 November 2008
Technical Know How - pbxnsip Agent Groups
Technical 'Know How'
Some technical questions
Queue IM Messages- 'Know How' -
The Agent Group account can fire Instant Messages (IM) at a SIP phone with the status of the queue. This is handy for a supervisor to watch what is going on in the queue.
Head of Queue Actions - 'Know How' -
There are various extra configuration options in an Agent Group to handle the caller when they move towards to the head of the queue. Different agents may be dropped in of the call is not answered or the call can be sent to a different account such as a hunt group. This is useful to route calls different locations or add extra man power when needed.
Some technical questions
Queue IM Messages- 'Know How' -
The Agent Group account can fire Instant Messages (IM) at a SIP phone with the status of the queue. This is handy for a supervisor to watch what is going on in the queue.
Head of Queue Actions - 'Know How' -
There are various extra configuration options in an Agent Group to handle the caller when they move towards to the head of the queue. Different agents may be dropped in of the call is not answered or the call can be sent to a different account such as a hunt group. This is useful to route calls different locations or add extra man power when needed.
Monday, 10 November 2008
Sales Know How - pbxnsip on Security
IP PBX Security- 'Know How' -
Don't forget the security features of pbxnsip!
pbxnsip offers TLS security feature as standard. Data encryption means that the internal user and the inbound caller have peace of mind that their call cannot be sniffed from either the internal network or from an inbound hacker.
TLS security offers 128bit SSL and SRTP which encrypts the voice packets.
Don't Underestimate Security!
Don't forget the security features of pbxnsip!
pbxnsip offers TLS security feature as standard. Data encryption means that the internal user and the inbound caller have peace of mind that their call cannot be sniffed from either the internal network or from an inbound hacker.
TLS security offers 128bit SSL and SRTP which encrypts the voice packets.
Don't Underestimate Security!
Friday, 7 November 2008
Sales Know How - pbxnsip
Conference
Does your new PBX have a conference facility?
Standard pbxnsip feature 'Conference' allows the user to host conference calls for multiple users on one call, originating from either internally or externally of the IP PBX.
External users can either login and authenticate directly on the extension with a password or be transferred by an internal user.
Internal users can remote login with a mobile device and host a conference or register their softphone and login and host the conference from a remote location.
Does your new PBX have a conference facility?
Standard pbxnsip feature 'Conference' allows the user to host conference calls for multiple users on one call, originating from either internally or externally of the IP PBX.
External users can either login and authenticate directly on the extension with a password or be transferred by an internal user.
Internal users can remote login with a mobile device and host a conference or register their softphone and login and host the conference from a remote location.
Thursday, 6 November 2008
Easy 'Know How'
Questions you are too afraid to ask!
Learn some Easy 'Know How'
What is an ACD?
An agent group can also be called an ACD. It is a type of account that allows calls to be placed in a queue. The queue has agents assigned to the queue and those agents can log in or out of the queue. Customers who are in the queue will be played music as well up to 10 different recordings.
What is the Privacy Settings on a trunk?
The trunk may or may not register. Besides this, the ITSP or gateway which receives the information may need the Caller-ID of the calling party to be passed to it. This is does via the privacy indication setting. Try each setting until you find the right one.
Questions you are too afraid to ask!
Learn some Easy 'Know How'
What is an ACD?
An agent group can also be called an ACD. It is a type of account that allows calls to be placed in a queue. The queue has agents assigned to the queue and those agents can log in or out of the queue. Customers who are in the queue will be played music as well up to 10 different recordings.
What is the Privacy Settings on a trunk?
The trunk may or may not register. Besides this, the ITSP or gateway which receives the information may need the Caller-ID of the calling party to be passed to it. This is does via the privacy indication setting. Try each setting until you find the right one.
Wednesday, 5 November 2008
Sales Know How - pbxnsip on Call recording
Call Recording - 'Know How' -
Call recording - it can be expensive - but not with pbxnsip!
Requirement or helpful: either way call recording is an expensive business.
The cost a 1 line call recording facility would normally cost more than a Centre 10 - fact.
pbxnsip can be automatically configured to record calls. Record calls to extensions as part of a group (hunt group or agent group).
You can specify the location for your recording to be placed, this could be locally or on a SAN or Network drive if required.
Call recording - it can be expensive - but not with pbxnsip!
Requirement or helpful: either way call recording is an expensive business.
The cost a 1 line call recording facility would normally cost more than a Centre 10 - fact.
pbxnsip can be automatically configured to record calls. Record calls to extensions as part of a group (hunt group or agent group).
You can specify the location for your recording to be placed, this could be locally or on a SAN or Network drive if required.
Tuesday, 4 November 2008
SIP Training with pbxnsip
pbxnsip Certification Program
Next USA Accreditation:
- Mexico - 13th and 14th November
- Boston - 19th and 20th November
- Dominican Republic -3rd and 4th December
- Miami Florida - February 5th and 6th, 2009
Next European Accreditation:
- Italy - 11th and 12th November
- UK - 11th and 12th November
- Russia - November
- UK - the week of the 1st of December
- UK - the week of the 19th January 2009
From UK
"I found the course very comprehensive and informative, both from a technical and business perspective. Working for a service provider, we are now much better prepared to implement pbxnsip to our client. Importantly, both ourselves and the client will now benefit from the product capabilities"
Shane Hopkins - Service Desk Manager
Systematix Computer Solutions (UK)
From UK
"Great course leaving no grey areas, pbxnsip have a very flexible solution that is amazing value for money. It will start at the top of our product range for IP based solutions."
Luke Newland
Newland Solutions
From the UK
"We have worked with several other IP PBX providers, however will be concentrating fully on selling pbxnsip. Robust, flexible and technically superb. Using Polycom, Snom and Vegastream we will be revisiting our existing customer base and selling pbxnsip"
Paul Robertson, Technical Director
Workforce (UK)
Next USA Accreditation:
- Mexico - 13th and 14th November
- Boston - 19th and 20th November
- Dominican Republic -3rd and 4th December
- Miami Florida - February 5th and 6th, 2009
Next European Accreditation:
- Italy - 11th and 12th November
- UK - 11th and 12th November
- Russia - November
- UK - the week of the 1st of December
- UK - the week of the 19th January 2009
From UK
"I found the course very comprehensive and informative, both from a technical and business perspective. Working for a service provider, we are now much better prepared to implement pbxnsip to our client. Importantly, both ourselves and the client will now benefit from the product capabilities"
Shane Hopkins - Service Desk Manager
Systematix Computer Solutions (UK)
From UK
"Great course leaving no grey areas, pbxnsip have a very flexible solution that is amazing value for money. It will start at the top of our product range for IP based solutions."
Luke Newland
Newland Solutions
From the UK
"We have worked with several other IP PBX providers, however will be concentrating fully on selling pbxnsip. Robust, flexible and technically superb. Using Polycom, Snom and Vegastream we will be revisiting our existing customer base and selling pbxnsip"
Paul Robertson, Technical Director
Workforce (UK)
Monday, 3 November 2008
Sales 'Know How' - pbxnsip
Learn some Sales 'Know How'
Too late again! How many times do you get to a customer and find you are only 2-3 weeks late?
Ask some important questions to ask before heading for the door, you may still sell pbxnsip.
Does your new PBX have a home worker facility?
Installation Cost Saving - In comparison with other TDM hardware or IP PBX's, pbxnsip offers home working functionality and standard with no extra cost for service activation or ongoing.
Expense and time spent travelling to and from work. Either save hours each day by working during the rush hour then travelling to work off peak or work from your home office and your extension can ring as if you were in the office.
Cost office space and overheads - businesses save money by downsizing their office space and remote register working to the pbx over the internet and take advantage of home working.
Resilience - Network outages can be easily overcome, send workers home with their phones and register back to the pbx as if they were still in the office.
Flexibility - Call forking / dual ring means that you never need miss a call again, have your extension registered at multiple sites that all ring at the same time or hotdesk at any location connected to you pbxnsip server.
Too late again! How many times do you get to a customer and find you are only 2-3 weeks late?
Ask some important questions to ask before heading for the door, you may still sell pbxnsip.
Does your new PBX have a home worker facility?
Installation Cost Saving - In comparison with other TDM hardware or IP PBX's, pbxnsip offers home working functionality and standard with no extra cost for service activation or ongoing.
Expense and time spent travelling to and from work. Either save hours each day by working during the rush hour then travelling to work off peak or work from your home office and your extension can ring as if you were in the office.
Cost office space and overheads - businesses save money by downsizing their office space and remote register working to the pbx over the internet and take advantage of home working.
Resilience - Network outages can be easily overcome, send workers home with their phones and register back to the pbx as if they were still in the office.
Flexibility - Call forking / dual ring means that you never need miss a call again, have your extension registered at multiple sites that all ring at the same time or hotdesk at any location connected to you pbxnsip server.
Saturday, 1 November 2008
pbxnsip Video Overview
I created this for our website, it's a quick 3 minute video introducing an overview to pbxnsip.....
pbxnsip
ROBUST
SECURE
FEATURE RICH
pbxnsip
ROBUST
SECURE
FEATURE RICH
TopIT Technical Workshops on pbxnsip
TopIT to carry out pbxnsip Workshops for resellers
TopIT, a valued added distributor in the Netherlands will start a series of technical workshops for resellers.
Each workshop will cover a cut down version of our accreditation course and give attendees the chance to get a good insight into the workings of pbxnsip.
Wim van Ommen, technical manager at TopIT will conduct the technical workshops in Dutch.
DATES:
26 November 2008
12 December 2008
TopIT, a valued added distributor in the Netherlands will start a series of technical workshops for resellers.
Each workshop will cover a cut down version of our accreditation course and give attendees the chance to get a good insight into the workings of pbxnsip.
Wim van Ommen, technical manager at TopIT will conduct the technical workshops in Dutch.
DATES:
26 November 2008
12 December 2008
Queue Here to get yours!
Agent Groups OR ACDs as some may say, can be essential in providing a great customer experience and pbxnsip spares no expense!
With pbxnsip, an Agent Group account may be created within the standard Office edition of pbxnsip, something which would normally be found in a call centre product.
The agent group can play up to 10 messages with different music on hold for each queue. Users have the option to jump out of the queue. Special events can be programmed as the call moves towards the top of the queue, altogether there isn't much you can't do with a pbxnsip Agent Group account.
With pbxnsip, an Agent Group account may be created within the standard Office edition of pbxnsip, something which would normally be found in a call centre product.
The agent group can play up to 10 messages with different music on hold for each queue. Users have the option to jump out of the queue. Special events can be programmed as the call moves towards the top of the queue, altogether there isn't much you can't do with a pbxnsip Agent Group account.
Thursday, 30 October 2008
A Gateway to pbxnsip
A Gateway to pbxnsip
pbxnsip have the 'Know How'; that's why we have developed our ability to communicate with so many different media gateway devices. pbxnsip
When making and receiving calls via the PSTN, you may opt for the media gateway option. This option allows the calls to enter and leave a pbxnsip domain using a trunk. The trunk connects pbxnsip to a media gateway. pbxnsip software works with the following gateway manufacturers:
Audio Codes, Dialogic, Mediatrix, Patton, Sangoma, Vegastream and Quintum.
pbxnsip have the 'Know How'; that's why we have developed our ability to communicate with so many different media gateway devices. pbxnsip
When making and receiving calls via the PSTN, you may opt for the media gateway option. This option allows the calls to enter and leave a pbxnsip domain using a trunk. The trunk connects pbxnsip to a media gateway. pbxnsip software works with the following gateway manufacturers:
Audio Codes, Dialogic, Mediatrix, Patton, Sangoma, Vegastream and Quintum.
Friday, 24 October 2008
pbxnsip CS410 Know How
Technical 'Know How'
Some technical questions
CS410 start up - 'Know How' -
Upon initialization you will see the Power and Run lights on solid green and the LAN connection amber if it is plugged in. The run light will change to flashing green once the system is up and running. By default the WAN port is programmed to be IP Address 192.168.1.99. The LAN port will get it's IP Address from your DCHP server which is normally the router.
CS410 Hang Up Detection - 'Know How' -
FXO Analogue detection is different in most countries. We have added some changes to the pbx to detect when an FXO line is not active but still connected. In these cases the PBX will drop the call.
CS410 max extensions- 'Know How' -
The CS410 comes in 2 versions, CS410 and CS425. Each has 10 and 25 extensions. The processing power of the appliance will not cope with any more extensions than 25. It does not support G729 calls to the gateway or call recording. Such processing is far too high for our cool 5 watt appliance.
CS410 - cool as a cucumber - 'Know How'
A cucumber is green and so too is the CS410 and CS425. With only 5 watts of electricity it saves power costs.
CS410 - Use it without FXO - 'Know How'
With the cost of the CS410 and CS425 is so low you don't have to use the FXO ports. With an all in one appliance at 5 watts of electricity, you will save on hardware and power consumption from day 1.
Some technical questions
CS410 start up - 'Know How' -
Upon initialization you will see the Power and Run lights on solid green and the LAN connection amber if it is plugged in. The run light will change to flashing green once the system is up and running. By default the WAN port is programmed to be IP Address 192.168.1.99. The LAN port will get it's IP Address from your DCHP server which is normally the router.
CS410 Hang Up Detection - 'Know How' -
FXO Analogue detection is different in most countries. We have added some changes to the pbx to detect when an FXO line is not active but still connected. In these cases the PBX will drop the call.
CS410 max extensions- 'Know How' -
The CS410 comes in 2 versions, CS410 and CS425. Each has 10 and 25 extensions. The processing power of the appliance will not cope with any more extensions than 25. It does not support G729 calls to the gateway or call recording. Such processing is far too high for our cool 5 watt appliance.
CS410 - cool as a cucumber - 'Know How'
A cucumber is green and so too is the CS410 and CS425. With only 5 watts of electricity it saves power costs.
CS410 - Use it without FXO - 'Know How'
With the cost of the CS410 and CS425 is so low you don't have to use the FXO ports. With an all in one appliance at 5 watts of electricity, you will save on hardware and power consumption from day 1.
Tuesday, 21 October 2008
pbxnsip SIP Training - learn SIP today
pbxnsip Certification Program
Next USA Accreditation:
- Mexico - 13th and 14th November
- Boston - November
- Dominican Republic - 1st Week December
- Miami Florida - February 5th and 6th, 2009
Next European Accreditation:
- Italy - 11th and 12th November
- UK - the week of the 10th November
- Russia - November
- UK - the week of the 1st of December
- UK - the week of the 19th January 2009
From Switzerland
"I learned a huge amount on the what seemed to be a tough subject - the IP PBX. We are in an excellent position and prepared to work out our Phone Application using pbxnsip and Microsoft Speech Server. The pbxnsip Product is so fantastic; we will push it to the Swiss Market. Thanks guys for the great teaching lessons to a Newbie"
Elmar Waldisberg - Chief Technical Officer
smaro GmbH (Switzerland)
From Sweden
"The training provided highly useful sales-, as well as technical- information, delivered by a teacher with deep knowledge of both areas"
Christian Wernstedt
NetServices - (Sweden)
From the UK
"Venue was great, good Q and A sessions. Topic's were covered well and gives you confidence to complete your 1st pbxnsip install. Excellent 2 days, great to build relationships. "
Steve Jones, Managing Director
SGJ Solutions (UK)
Next USA Accreditation:
- Mexico - 13th and 14th November
- Boston - November
- Dominican Republic - 1st Week December
- Miami Florida - February 5th and 6th, 2009
Next European Accreditation:
- Italy - 11th and 12th November
- UK - the week of the 10th November
- Russia - November
- UK - the week of the 1st of December
- UK - the week of the 19th January 2009
From Switzerland
"I learned a huge amount on the what seemed to be a tough subject - the IP PBX. We are in an excellent position and prepared to work out our Phone Application using pbxnsip and Microsoft Speech Server. The pbxnsip Product is so fantastic; we will push it to the Swiss Market. Thanks guys for the great teaching lessons to a Newbie"
Elmar Waldisberg - Chief Technical Officer
smaro GmbH (Switzerland)
From Sweden
"The training provided highly useful sales-, as well as technical- information, delivered by a teacher with deep knowledge of both areas"
Christian Wernstedt
NetServices - (Sweden)
From the UK
"Venue was great, good Q and A sessions. Topic's were covered well and gives you confidence to complete your 1st pbxnsip install. Excellent 2 days, great to build relationships. "
Steve Jones, Managing Director
SGJ Solutions (UK)
Monday, 20 October 2008
pbxnsip Easy Know How
Easy 'Know How'
Questions you are too afraid to ask!
Learn some Easy 'Know How'
What is UDP?
UDP (User Datagram Protocol) is a communications protocol that offers a limited amount of service when messages are exchanged between computers in a network that uses the Internet Protocol (IP). UDP is an alternative to the Transmission Control Protocol (TCP) and, together with IP, is sometimes referred to as UDP/IP.
What is RTP?
The Real-Time Transport Protocol (RTP) is an Internet protocol standard that specifies a way for programs to manage the real-time transmission of multimedia data over network services. In other words the voice part of Voice over IP.
What is an Agent Group?
An agent group can also be called an ACD. It is a type of account that allows calls to be placed in a queue. The queue has agents assigned to the queue and those agents can log in or out of the queue. Customers who are in the queue will be played music as well up to 10 different recordings.
What is the Outbound Proxy on a trunk for?
An outbound proxy is the setting that tells the PBX where to communicate to for this call. This can be an IP Address or a domain name. Should the Outbound Proxy be set, it will restrict inbound calls coming in from the declared destination only, this can increase security of your PBX.
Questions you are too afraid to ask!
Learn some Easy 'Know How'
What is UDP?
UDP (User Datagram Protocol) is a communications protocol that offers a limited amount of service when messages are exchanged between computers in a network that uses the Internet Protocol (IP). UDP is an alternative to the Transmission Control Protocol (TCP) and, together with IP, is sometimes referred to as UDP/IP.
What is RTP?
The Real-Time Transport Protocol (RTP) is an Internet protocol standard that specifies a way for programs to manage the real-time transmission of multimedia data over network services. In other words the voice part of Voice over IP.
What is an Agent Group?
An agent group can also be called an ACD. It is a type of account that allows calls to be placed in a queue. The queue has agents assigned to the queue and those agents can log in or out of the queue. Customers who are in the queue will be played music as well up to 10 different recordings.
What is the Outbound Proxy on a trunk for?
An outbound proxy is the setting that tells the PBX where to communicate to for this call. This can be an IP Address or a domain name. Should the Outbound Proxy be set, it will restrict inbound calls coming in from the declared destination only, this can increase security of your PBX.
Saturday, 18 October 2008
pbxnsip Users Group in Amsterdam
I do hope you can join us for our first User Group session and I look forward to meeting you all in Amsterdam on the 5th November.
Thank you to our guest speakers and sponsors from ICM Performance, Polycom and Vegastream!
What is the User Group?
The User Group is designed for European Distribution and Reseller partners to get the latest and greatest information and 'Know How' on pbxnsip.
The one day event is jam packed of interesting sessions including three sessions from our sponsors -
Some of the other sessions include "Sales Smart - Ahead of the Rest!" by John Bennett - pbxnsip Europe Sales Director, a roadmap for Version 4 by Christian Stredicke, "From Customer to CEO - how I got the job!", "Upgrade Protection - how to maximize sales", "Home working - the power of sales and security for your future", "Marketing for Blogs!" and many other interesting sessions by Jonathan Greenwood CEO pbxnsip Europe. Questions and answers, discussions, queries, suggestions, wish lists and many more interesting topics.
Some would say it could be described as a 'live forum'.
The event is free, however places are limited and will be issued on a first come first served basis.
Where is it?
The venue for the first pbxnsip User Group session for Europe will be at the World Trade Centre at Schiphol Airport, Amsterdam.
The day starts at 8.30am and finishes at 5.30pm. Coffee and cakes, lunch and afternoon tea will be included.
We chose the World Trade Centre because of the location, you can get to Amsterdam for little money! Our ticket cost £1.99 out and £0.99 back! plus a few more pounds for the tax man !
Jonathan Greenwood and John Bennett will be in and around Amsterdam airport hotels from 9.00am on Tuesday the 4th November until 6.00pm on the 6th November. Should you wish to meet up before or after the event, please email or call and arrange an appointment.
We have not decided what to do in the evening, so suggestions are welcome, we can keep it informal in a hotel bar and lounge OR tear up to Amsterdam and grab a coffee!!!
Click here e to see the venue
Contact Centre Solution - ICM Performance - Guest Speaker and Sponsor
Andy Oppelaar, Business Development & ICT director @ ICM Performance will present a session on the 5th of November in Amsterdam.
pbxnsip forms the heart of our new virtual contact centre (ICM IP Call Centre) software, offering customers a hosted contact centre environment from 5 to 100s seats.
Ideal for companies to quickly deploy marketing campaigns, enable home workers and remote call agents. Including normally expensive features such as scripting, call recording and predictive dialling.
Real time reporting dashboards and fulfilment such as email confirmations. Future developments include: IVR integration, dynamic scripting, chat/email integration etc
IP Phones - Polycom - Guest Speaker and Sponsor
Chris Wortt, EMEA Sales Manager will present a session on the 5th of November.
pbxnsip joined the VIP Partner program from Polycom to offer our customers the best choice in IP Phones and technology.
Media Gateways - Vegastream - Guest Speaker and Sponsor
Steve Davis, Executive Vice President - Global Sales and Marketing will present a session on the 5th of November in Amsterdam.
pbxnsip and Vegastream have successfully completed interoperability testing of the pbxnsip software application with Vegastream's range of VoIP gateways.
Click here to download pbxnsip.
Click here for a free trial of pbxnsip.
Thank you to our guest speakers and sponsors from ICM Performance, Polycom and Vegastream!
What is the User Group?
The User Group is designed for European Distribution and Reseller partners to get the latest and greatest information and 'Know How' on pbxnsip.
The one day event is jam packed of interesting sessions including three sessions from our sponsors -
- Andy Oppelaar, Business Development & ICT Director ICM Performance - Contact Centre Solutions - A new market opportunity
- Chris Wortt, EMEA Sales Manager for Polycom
- Steve Davis, Executive Vice President of Global Sales and Marketing for Vegastream.
Some of the other sessions include "Sales Smart - Ahead of the Rest!" by John Bennett - pbxnsip Europe Sales Director, a roadmap for Version 4 by Christian Stredicke, "From Customer to CEO - how I got the job!", "Upgrade Protection - how to maximize sales", "Home working - the power of sales and security for your future", "Marketing for Blogs!" and many other interesting sessions by Jonathan Greenwood CEO pbxnsip Europe. Questions and answers, discussions, queries, suggestions, wish lists and many more interesting topics.
Some would say it could be described as a 'live forum'.
The event is free, however places are limited and will be issued on a first come first served basis.
Where is it?
The venue for the first pbxnsip User Group session for Europe will be at the World Trade Centre at Schiphol Airport, Amsterdam.
The day starts at 8.30am and finishes at 5.30pm. Coffee and cakes, lunch and afternoon tea will be included.
We chose the World Trade Centre because of the location, you can get to Amsterdam for little money! Our ticket cost £1.99 out and £0.99 back! plus a few more pounds for the tax man !
Jonathan Greenwood and John Bennett will be in and around Amsterdam airport hotels from 9.00am on Tuesday the 4th November until 6.00pm on the 6th November. Should you wish to meet up before or after the event, please email or call and arrange an appointment.
We have not decided what to do in the evening, so suggestions are welcome, we can keep it informal in a hotel bar and lounge OR tear up to Amsterdam and grab a coffee!!!
Click here e to see the venue
Contact Centre Solution - ICM Performance - Guest Speaker and Sponsor
Andy Oppelaar, Business Development & ICT director @ ICM Performance will present a session on the 5th of November in Amsterdam.
pbxnsip forms the heart of our new virtual contact centre (ICM IP Call Centre) software, offering customers a hosted contact centre environment from 5 to 100s seats.
Ideal for companies to quickly deploy marketing campaigns, enable home workers and remote call agents. Including normally expensive features such as scripting, call recording and predictive dialling.
Real time reporting dashboards and fulfilment such as email confirmations. Future developments include: IVR integration, dynamic scripting, chat/email integration etc
IP Phones - Polycom - Guest Speaker and Sponsor
Chris Wortt, EMEA Sales Manager will present a session on the 5th of November.
pbxnsip joined the VIP Partner program from Polycom to offer our customers the best choice in IP Phones and technology.
Media Gateways - Vegastream - Guest Speaker and Sponsor
Steve Davis, Executive Vice President - Global Sales and Marketing will present a session on the 5th of November in Amsterdam.
pbxnsip and Vegastream have successfully completed interoperability testing of the pbxnsip software application with Vegastream's range of VoIP gateways.
Click here to download pbxnsip.
Click here for a free trial of pbxnsip.
Friday, 17 October 2008
pbxnsip CS410 - As cool as a cucumber
As cool as a cucumber!
A cucumber is green and so too is the pbxnsip CS410 and CS425. Using only 5 watts of electricity, it makes this small appliance a cool choice for business!
The new CS410 and CS425 has up-sized it's RAM capacity to 1 GB. The analogue communications servers run a full version of pbxnsip and really do make a for a smart all-in-one small appliance based IP PBX.
The system offers features found on advanced systems such as agent groups, conference rooms and all of the features of our PC based platform. The power requirement of the CS410 is 5 watts which is a significant savings over a PC with a 350 watt power supply. There are no moving parts in the appliance. The integrated FXO ports can be paired with SIP trunks and offer backup. Inbound calls can come in over the PSTN trunks and outbound international calls over the SIP trunk.
Click here to view the CS410 and CS425 data sheet
A cucumber is green and so too is the pbxnsip CS410 and CS425. Using only 5 watts of electricity, it makes this small appliance a cool choice for business!
The new CS410 and CS425 has up-sized it's RAM capacity to 1 GB. The analogue communications servers run a full version of pbxnsip and really do make a for a smart all-in-one small appliance based IP PBX.
The system offers features found on advanced systems such as agent groups, conference rooms and all of the features of our PC based platform. The power requirement of the CS410 is 5 watts which is a significant savings over a PC with a 350 watt power supply. There are no moving parts in the appliance. The integrated FXO ports can be paired with SIP trunks and offer backup. Inbound calls can come in over the PSTN trunks and outbound international calls over the SIP trunk.
Click here to view the CS410 and CS425 data sheet
Thursday, 16 October 2008
pbxnsip Plug and Play with new series snom 820
snom release the next generation 820 IP Phone
Easy to use with pbxnsip!
The new snom 820 IP phone will join the list of Plug and Play (PnP) IP Phones currently supported by pbxnsip.
As with all snom IP phones, the PBX will configure the extension details and all buttons on the phone, making it easy to use with out-of-the-box functionality. Firmware is also controlled via the PBX.
About the New snom 820 -The snom 820 is a new step in combining high class telephony with an extraordinary design. The snom 820 is the beginning of a superior line of business VoIP phones. It's extraordinary elegance and performance combines both: latest technology and well known snom features. The snom 820 is an amazing experience for everybody who is used to the basic world of telephony.
The snom 820 VoIP phone is the beginning of a new business phone series from snom. It is like the prelude of a new masterpiece in VoIP technology. In this series we want to merge two of the main requirements of modern telephony in one device: mature VoIP technology and design in a class of its own.
With its large high-resolution TFT colour display (3.5, 320 x 240 pixels) the snom 820 offers a brilliant depiction of call lists, phone directories, and caller information via the integrated XML browser.
The wideband technology used in the handset captures more than double of the spectrum of voice frequencies that by standard phones. This means the audio quality can be compared to FM radio. On speakerphone a Class D amplifier reliably suppresses interference noise. This means high power conversion efficiency combined with an excellent sound.
Additionally, the new snom 820 WiFi enables you to install the phone in any surrounding you are. Whatever you prefer, the snom 820 is prepared for any option: Power over plug, Power over Ethernet (PoE) or WiFi.
The new look of the snom 820 was designed in cooperation with very renowned German industrial designers - and this first model of the new product line of snom phones is living up to the highest expectations in functionality and timeless beauty.
Easy to use with pbxnsip!
The new snom 820 IP phone will join the list of Plug and Play (PnP) IP Phones currently supported by pbxnsip.
As with all snom IP phones, the PBX will configure the extension details and all buttons on the phone, making it easy to use with out-of-the-box functionality. Firmware is also controlled via the PBX.
About the New snom 820 -The snom 820 is a new step in combining high class telephony with an extraordinary design. The snom 820 is the beginning of a superior line of business VoIP phones. It's extraordinary elegance and performance combines both: latest technology and well known snom features. The snom 820 is an amazing experience for everybody who is used to the basic world of telephony.
The snom 820 VoIP phone is the beginning of a new business phone series from snom. It is like the prelude of a new masterpiece in VoIP technology. In this series we want to merge two of the main requirements of modern telephony in one device: mature VoIP technology and design in a class of its own.
With its large high-resolution TFT colour display (3.5, 320 x 240 pixels) the snom 820 offers a brilliant depiction of call lists, phone directories, and caller information via the integrated XML browser.
The wideband technology used in the handset captures more than double of the spectrum of voice frequencies that by standard phones. This means the audio quality can be compared to FM radio. On speakerphone a Class D amplifier reliably suppresses interference noise. This means high power conversion efficiency combined with an excellent sound.
Additionally, the new snom 820 WiFi enables you to install the phone in any surrounding you are. Whatever you prefer, the snom 820 is prepared for any option: Power over plug, Power over Ethernet (PoE) or WiFi.
The new look of the snom 820 was designed in cooperation with very renowned German industrial designers - and this first model of the new product line of snom phones is living up to the highest expectations in functionality and timeless beauty.
Wednesday, 15 October 2008
pbxnsip Upgrade Protection
pbxnsip users will shortly have the option to protect their investment by purchasing upgrade protection, meaning that all new releases, upgrades and advancement will be free of charge to all those who take advantage, replacing the current pay as you go model.
pbxnsip resellers and distributors will be able to offer their customers piece of mind that once they have paid for upgrade protection they will have instant free access to feature advancements, security updates and new developments in the future.
pbxnsip feel that this will further strengthen the market leaders position and offer a new vertical for distributors and resellers to respond to the market demand for a future proof solution.
Download Version 3 pbxnsip
Trial Version 3 of pbxnsip
Tuesday, 14 October 2008
pbxnsip joins Sangoma at the Convergence Summit South in the UK
pbxnsip joins Sangoma at the Convergence Summit South in the UK
Award-winning IP PBX software manufacturer pbxnsip educate visitors to the Convergence Summit South - which took place at Sandown Park on 7th and 8th October in the UK - on the latest development in windows based SIP to TDM gateway product Netborder Express. Alongside Sangoma Technologies, pbxnsip announce the benefits of its vendor partners new Netborder Express product with V.3 pbxnsip release.
With thanks to Linda Soolepp, Sangoma Technologies and Alexis Argent, VoIPon Solutions for their invitation to exhibit pbxnsip on the Sangoma stand.
Award-winning IP PBX software manufacturer pbxnsip educate visitors to the Convergence Summit South - which took place at Sandown Park on 7th and 8th October in the UK - on the latest development in windows based SIP to TDM gateway product Netborder Express. Alongside Sangoma Technologies, pbxnsip announce the benefits of its vendor partners new Netborder Express product with V.3 pbxnsip release.
With thanks to Linda Soolepp, Sangoma Technologies and Alexis Argent, VoIPon Solutions for their invitation to exhibit pbxnsip on the Sangoma stand.
Wednesday, 8 October 2008
pbxnsip Video Know How - Instalation of the IP PBX on Windows
Please check out this two part video on how to install pbxnsip on Windows. You may need to allow the video to download a little first before starting it.
Click here to download pbxnsip
Click here to try pbxnsip
Click here to download pbxnsip
Click here to try pbxnsip
Tuesday, 7 October 2008
A Canadian view on pbxnsip
This article is written be Jason Shave. You can see Jasons article at http://jason-shave.blogspot.com/2008/09/pbxnsipcom-inphonexcom.html
......
Well its about time I wrote about my experiences with www.pbxnsip.com as a software based PBX and www.inphonex.com as an online SIP provider.
First off, I can't say enough about the support from pbxnsip so far! I was new to the VoIP world when I started investigating options for my lab environment where I wanted to build out something more than an IM and web conferencing solution. After working through many of the issues with my OCS Edge servers, I finally had an environment I could prove out all my scenarios and began looking for a software PBX.
Somewhere along the way I found a post about pbxnsip and their work with Microsoft Office Communications Server. I quickly checked the compatibility guide for IP-PBX's and noticed they were already listed on the Exchange 2007 UM site: http://technet.microsoft.com/en-ca/library/cc164342.aspx#supIPPBX
So this was good news!
Even though they're not on the tekVizion list of certified PBX's for OCS --yet, this was a viable option. Thanks as well to their wiki page on the subject: http://wiki.pbxnsip.com/index.php/Office_Communications_Server.
So this is what I needed to get all the software bits in place, now it was time to find a SIP trunk provider. I asked around and did some digging online and found www.inphonex.com which I think is based in Miami, FL, USA. They were able to provide me a DID based in Edmonton, Alberta, Canada and their rates were decent. So far I've been happy with their service even though the odd time I call my DID I get a busy signal....but not to bad for a lab environment.
For those of you who are looking for an alternative to www.inphonex.com, check out www.voiphiway.ca as they seem to have slightly better prices and have a more "trusting" web presence.
Cheers!
Jason Shave.
Thank you Jason for sharing this information with us. If you would like to share your news then please email me at news a t pbxnsip dot com.
Click here to try pbxnsip
Click here to download pbxnsip
......
Well its about time I wrote about my experiences with www.pbxnsip.com as a software based PBX and www.inphonex.com as an online SIP provider.
First off, I can't say enough about the support from pbxnsip so far! I was new to the VoIP world when I started investigating options for my lab environment where I wanted to build out something more than an IM and web conferencing solution. After working through many of the issues with my OCS Edge servers, I finally had an environment I could prove out all my scenarios and began looking for a software PBX.
Somewhere along the way I found a post about pbxnsip and their work with Microsoft Office Communications Server. I quickly checked the compatibility guide for IP-PBX's and noticed they were already listed on the Exchange 2007 UM site: http://technet.microsoft.com/en-ca/library/cc164342.aspx#supIPPBX
So this was good news!
Even though they're not on the tekVizion list of certified PBX's for OCS --yet, this was a viable option. Thanks as well to their wiki page on the subject: http://wiki.pbxnsip.com/index.php/Office_Communications_Server.
So this is what I needed to get all the software bits in place, now it was time to find a SIP trunk provider. I asked around and did some digging online and found www.inphonex.com which I think is based in Miami, FL, USA. They were able to provide me a DID based in Edmonton, Alberta, Canada and their rates were decent. So far I've been happy with their service even though the odd time I call my DID I get a busy signal....but not to bad for a lab environment.
For those of you who are looking for an alternative to www.inphonex.com, check out www.voiphiway.ca as they seem to have slightly better prices and have a more "trusting" web presence.
Cheers!
Jason Shave.
Thank you Jason for sharing this information with us. If you would like to share your news then please email me at news a t pbxnsip dot com.
Click here to try pbxnsip
Click here to download pbxnsip
Monday, 6 October 2008
pbxnsip IP PBX checks into hotels worldwide
pbxnsip checks into hotels worldwide
pbxnsip have the 'Know How'; that's why we have announced our ability to integrate our software with Comtrol's Lodging Link.
Version 3 of pbxnsip is able to talk directly with Comtrol's Lodging Link product. Comtrol developed the Universal Hospitality Language Layer (UHLL) message language and is now the industry standard platform that enables communication between Property Management Systems (PMS) and Guest Service System (GSS) devices, such as a PBX. By supporting UHLL, pbxnsip can interface with a large number of PMS systems in hotels and motels around the world.
Did you know? - Comtrol technology now integrates over 510 Hotel System Devices! - this means there is a huge market and opportunities for pbxnsip in the hotel and hospitality industry.
Click here to download pbxnsip
Click here to trial pbxnsip
pbxnsip have the 'Know How'; that's why we have announced our ability to integrate our software with Comtrol's Lodging Link.
Version 3 of pbxnsip is able to talk directly with Comtrol's Lodging Link product. Comtrol developed the Universal Hospitality Language Layer (UHLL) message language and is now the industry standard platform that enables communication between Property Management Systems (PMS) and Guest Service System (GSS) devices, such as a PBX. By supporting UHLL, pbxnsip can interface with a large number of PMS systems in hotels and motels around the world.
Did you know? - Comtrol technology now integrates over 510 Hotel System Devices! - this means there is a huge market and opportunities for pbxnsip in the hotel and hospitality industry.
Click here to download pbxnsip
Click here to trial pbxnsip
Friday, 3 October 2008
German large scale deployment specialist of pbxnsip
Xantaro work in and around Germany, Austria and Switzerland and is the expert of supporting Carrier, Service Provider and large-scale enterprises.
Click here to download pbxnsip
Click here for a free trial
Xantaro assists customers for example in deploying individual IP PBX and IP-Centrex solutions based on pbxnsip or in general the SIP protocol. They integrate data telecommunication components as well as SIP products like pbxnsip to the customers.
Specific functions of the German market and the German language package are already supported by pbxnsip.
For more information on smart integration of a real live scenario with various function, including Fax To Email / Email To Fax, Conference, DNS Integration and TLS/SRTP,pbxnsip Interworking with Soft switch, Media gateway and Micrsoft OCS, or on a secure network design for deployments in internet and VPNs, contact Xantaro Deutschland.
Contact:
Web: http://www.xantaro.net
Email: info@xantaro.net
Click here to download pbxnsip
Click here for a free trial
Click here to download pbxnsip
Click here for a free trial
Xantaro assists customers for example in deploying individual IP PBX and IP-Centrex solutions based on pbxnsip or in general the SIP protocol. They integrate data telecommunication components as well as SIP products like pbxnsip to the customers.
Specific functions of the German market and the German language package are already supported by pbxnsip.
For more information on smart integration of a real live scenario with various function, including Fax To Email / Email To Fax, Conference, DNS Integration and TLS/SRTP,pbxnsip Interworking with Soft switch, Media gateway and Micrsoft OCS, or on a secure network design for deployments in internet and VPNs, contact Xantaro Deutschland.
Contact:
Web: http://www.xantaro.net
Email: info@xantaro.net
Click here to download pbxnsip
Click here for a free trial
Thursday, 2 October 2008
IP PBX feature comparison - Avaya IP Office vs pbxnsip
pbxnsip and Avaya IP Office are both IP PBX servers.
So what is the main difference in the feature set?
Well the main one I can say straight away is that Avaya IP Office is a traditional PBX with an IP interface on it. It is not written using the Open Standard SIP protocol, instead it uses proprietary software and hardware to achieve the same as pbxnsip.
In the short, it does not give you the freedom to buy any IP based SIP Phone (Snom, Polycom or many of the others), SIP Gateways (Vegastream, Audio codes, Sangoma, Dialogic or many of the others) or even deploy it on your own server hardware and operating system.
Take a look at some of the main differences below ...
So what is the main difference in the feature set?
Well the main one I can say straight away is that Avaya IP Office is a traditional PBX with an IP interface on it. It is not written using the Open Standard SIP protocol, instead it uses proprietary software and hardware to achieve the same as pbxnsip.
In the short, it does not give you the freedom to buy any IP based SIP Phone (Snom, Polycom or many of the others), SIP Gateways (Vegastream, Audio codes, Sangoma, Dialogic or many of the others) or even deploy it on your own server hardware and operating system.
Take a look at some of the main differences below ...
| Feature | pbxnsip | Avaya IP Office |
| Install on Windows | Yes | Yes |
| Install on Linux | Yes | No |
| Install on Free BSD | Yes | No |
| Install on MAC | Yes | No |
| Install on Embedded Devices | Yes | No |
| Self Contained Service | Yes | Proprietary Software |
| Small Appliance 4 Port FXO | Yes | Maybe |
| Multiple Domains (like an email server) | Yes | No |
| Secure TCP/TLS | Yes | Proprietary Software |
| Voicemail Announcements | 3 | Yes |
| Remote access to voicemail | Yes | Yes |
| Allow other user to access mailbox | Yes | No |
| Move mailbox message to another user | Yes | Yes |
| Move mailbox messages to multiple users | Yes | Yes |
| Append a message before moving a message to another user | Yes | Yes |
| Voicemail 2 email and MWI | Yes | Yes |
| Call cell phone when voicemail is left | Yes | No |
| Fork calls to cell phone | Yes | Optional Extra |
| Timebased call forking to cell phone | Yes | Optional Extra |
| Holiday forking of calls to cell phone | Yes | Optional Extra |
| Mark Message as Urgent | Yes | No |
| Rewind/forward/pause when listening to voicemail | Yes | Yes |
| Jump out of voicemail to reception | Yes | Yes |
| Force a call to voicemail | Yes | Yes |
| Voicemail on and off | Yes | Yes |
| Exchange Integration | Yes | Yes - TAPI |
| OCS Integration | Yes | ? |
| Language prompts at extension level | Yes | Possibly |
| Web language at extension level | Yes | No |
| User level Photo | Yes | No |
| Multiple registration per extension | Yes | No |
| Agent Login | Yes | Yes |
| Call forward busy | Yes | Yes |
| Call forward all | Yes | Yes |
| Call forward no answer | Yes | Yes |
| Hot Desking | Yes | Yes |
| Cell Phone Integration | Yes | Optional Extra |
| Change Logo | Yes | No |
| Change display of copyright | Yes | No |
| Change HTML layouts | Yes | No |
| Language definitions by XML file | Yes | Yes |
| Change Music on Hold | Yes | Yes |
| Change music on hold at domain level | Yes | No |
| Management of multiple IP Addresses | Yes | No |
| Session Border Controller | Yes | No |
| Change Ports | Yes | No |
| Auto Attendant | Yes | Yes |
| Agent Queues | Yes | Yes |
| Service Flags | Yes | ? |
| Hunt Groups | Yes | Yes |
| Conference Room | Yes | Yes |
| Paging | Yes | No |
| Calling card | Yes | No |
| Call back | Yes | Yes |
| IVR Nodes | Yes | Optional Extra |
| IVR Nodes with SOAP call outs | Yes | No |
| Stack PBX accounts on top of each other | Yes | Yes |
| Fax to Email | No | Yes |
| Upgrade Protection | 1 Year | Yes |
Have a conference on pbxnsip!
A few customers use pbxnsip simply as a conference server.
They have probably bought into the traditional system like that of Avaya IP Office, Mitel, Cisco and many others, only to find they have to re-mortgage their house just to get the extra module to allow for conferences.
At $690.00, the Office 10 version of pbxnsip will give you a fully working conference facility without breaking the bank.
You never know, you might just can the old traditional system when you find we can offer a better deal all round!
Click here to download
Click here get your trial license
They have probably bought into the traditional system like that of Avaya IP Office, Mitel, Cisco and many others, only to find they have to re-mortgage their house just to get the extra module to allow for conferences.
At $690.00, the Office 10 version of pbxnsip will give you a fully working conference facility without breaking the bank.
You never know, you might just can the old traditional system when you find we can offer a better deal all round!
Click here to download
Click here get your trial license
Wednesday, 1 October 2008
YSL - takes on the Streets with SIP and IP PBX
YSL takes on the streets with pbxnsip and Microsoft
YSL - a pbxnsip distribution partner in South Africa leverages pbxnsip for unified communications solution.
With the growing demand from a new generation of consumers for the ultimate in communications convenience, South African ICT innovator YSL Group has integrated pbxnsip technology into its solutions for unified communications in residential estates.
Particularly in its urban areas, many South Africans choose to live in gated communities. With many accustomed to a high standard of living, these residential estates are designed to deliver convenience and quality of life. Among the many services considered essential for their operation is high-speed internet access and the services which enhance the value of raw connectivity.
Internet connectivity has rapidly progressed from a fringe service used by the few and the privileged, to a point where for many people and especially 'Generation Y' individuals, it is as essential as lights and water.
Louis Yssel CEO of YSL Group explains that it is Microsoft-based, fully hosted Unified Communications solution for new residential complexes incorporating pbxnsip which plays a key role in enabling the integration of telephony with the Microsoft email, calendaring and instant messenger functions. "Our solution is based on providing the user with access to a full communications suite which includes email, fax, telephony, SMS, and internet access, from a single Ethernet port. One piece of reticulation delivers every conceivable Internet based service," he says.
YSL - a pbxnsip distribution partner in South Africa leverages pbxnsip for unified communications solution.
With the growing demand from a new generation of consumers for the ultimate in communications convenience, South African ICT innovator YSL Group has integrated pbxnsip technology into its solutions for unified communications in residential estates.
Particularly in its urban areas, many South Africans choose to live in gated communities. With many accustomed to a high standard of living, these residential estates are designed to deliver convenience and quality of life. Among the many services considered essential for their operation is high-speed internet access and the services which enhance the value of raw connectivity.
Internet connectivity has rapidly progressed from a fringe service used by the few and the privileged, to a point where for many people and especially 'Generation Y' individuals, it is as essential as lights and water.
Louis Yssel CEO of YSL Group explains that it is Microsoft-based, fully hosted Unified Communications solution for new residential complexes incorporating pbxnsip which plays a key role in enabling the integration of telephony with the Microsoft email, calendaring and instant messenger functions. "Our solution is based on providing the user with access to a full communications suite which includes email, fax, telephony, SMS, and internet access, from a single Ethernet port. One piece of reticulation delivers every conceivable Internet based service," he says.
Tuesday, 30 September 2008
Call me back pbxnsip please!
Can you Call me Back please?
How many times have you asked this question? Why? Because the call is cheaper from the other side!
In pbxnsip Version 3, we have implemented a call back section on the calling card account. All you need to do is call into the PBX auto attendant, dial the call back extension, authenticate who you are and pbxnsip will call you back. Enter your destination number and leave pbxnsip to do the rest.
Save money with pbxnsip "Call Back" account! Version 3 is now released, packed full of new features and better still, it's free to upgrade at the moment!
Click here to download pbxnsip
Click here to trial pbxnsip
How many times have you asked this question? Why? Because the call is cheaper from the other side!
In pbxnsip Version 3, we have implemented a call back section on the calling card account. All you need to do is call into the PBX auto attendant, dial the call back extension, authenticate who you are and pbxnsip will call you back. Enter your destination number and leave pbxnsip to do the rest.
Save money with pbxnsip "Call Back" account! Version 3 is now released, packed full of new features and better still, it's free to upgrade at the moment!
Click here to download pbxnsip
Click here to trial pbxnsip
Technical Know How - SIP IP PBX and pbxnsip Know How
Technical 'Know How'
Some technical questions
Bandwidth - 'Know How' -
You need approximately 90kbps per call for a G711 codec call. The G729 codec uses about a quarter of this bandwidth.
Starting pbxnsip - 'Know How' -
pbxnsip when installed on Windows uses a service. A service is a way to stop and start a program that runs in the background. You can find the services section in Administrators Tools which is inside the Control Panel.
Extension Numbering - 'Know How' -
Many people start their extension with 100 or 200. You may want to use higher numbers because you will run into problems when using an Auto Attendant that has options 1 and 2. You will not be able to dial extensions starting with 1 or 2 from the auto attendant, as the match will always take place on 1 or 2.
TEL: Alias - 'Know How'
Your inbound DID/DDI should be mapped to a TEL:alias. If a trunk is set to 'Global', it is visible in all dial plans, therefore the inbound call will match a TEL:alias in other domains.
Click here to download pbxnsip
Click here to trial pbxnsip
Some technical questions
Bandwidth - 'Know How' -
You need approximately 90kbps per call for a G711 codec call. The G729 codec uses about a quarter of this bandwidth.
Starting pbxnsip - 'Know How' -
pbxnsip when installed on Windows uses a service. A service is a way to stop and start a program that runs in the background. You can find the services section in Administrators Tools which is inside the Control Panel.
Extension Numbering - 'Know How' -
Many people start their extension with 100 or 200. You may want to use higher numbers because you will run into problems when using an Auto Attendant that has options 1 and 2. You will not be able to dial extensions starting with 1 or 2 from the auto attendant, as the match will always take place on 1 or 2.
TEL: Alias - 'Know How'
Your inbound DID/DDI should be mapped to a TEL:alias. If a trunk is set to 'Global', it is visible in all dial plans, therefore the inbound call will match a TEL:alias in other domains.
Click here to download pbxnsip
Click here to trial pbxnsip
Monday, 29 September 2008
Easy Know for pbxnsip - the real IP PBX -
Easy 'Know How'
Questions you are too afraid to ask!
Learn some Easy 'Know How'
What is TLS?
Transport Layer Security (TLS) is a protocol that is used for establishing a secure connection between a client and a server. In this case the client is your phone and the server is the PBX.
What is a Log level?
Information displayed under Log level 9 is everything that is going on with the server. Log level 0 will only report important trace. Log Level 9 should only be switched on whilst you capture the trace, on a busy system this could slow things down.
What is Loopback Protection?
With SIP, the number you call is actually sent with the domain information included (just like email). Sometimes this can cause the call to come back into the domain and therefore create a loop. Loops can come round many hundreds of time in 1 second.
What is an SBC?
Session Border Controller (SBC) is a device or application that governs the manner in which calls, also called sessions, are initiated, conducted and terminated in a VoIP (Voice over Internet Protocol) network.
Click here to download pbxnsip
Questions you are too afraid to ask!
Learn some Easy 'Know How'
What is TLS?
Transport Layer Security (TLS) is a protocol that is used for establishing a secure connection between a client and a server. In this case the client is your phone and the server is the PBX.
What is a Log level?
Information displayed under Log level 9 is everything that is going on with the server. Log level 0 will only report important trace. Log Level 9 should only be switched on whilst you capture the trace, on a busy system this could slow things down.
What is Loopback Protection?
With SIP, the number you call is actually sent with the domain information included (just like email). Sometimes this can cause the call to come back into the domain and therefore create a loop. Loops can come round many hundreds of time in 1 second.
What is an SBC?
Session Border Controller (SBC) is a device or application that governs the manner in which calls, also called sessions, are initiated, conducted and terminated in a VoIP (Voice over Internet Protocol) network.
Click here to download pbxnsip
Saturday, 27 September 2008
Friday, 26 September 2008
What's the pbxnsip CS410 all about?
Small offices have different requirements
In the past, small offices were not blessed with reasonable VoIP solutions. Now that has changed.
- Small offices don't like noisy servers. Moving parts like server hard drives and fans create a lot of noise that you just don’t want in a small office. And every moving part increases the risk of a mechanical failure. You might put your IP PBX right under your table and you won't feel it.
- Running a 400 Watt server 24 hours per day 7 days a week is not an option for small offices. Check out your electricity bill and you know what we are talking about. Saving electricity is not only good for your wallet, it is also good for our environment.
- When it comes to service reliability, good old FXO is still a very good option for small offices. Keep your numbers that you already have without missing the advantages of VoIP. Being able to use SIP trunking for specific routes makes this option even more attractive and keeps your FXO service provider bill reasonable.
Small offices want it all
Without missing any feature, we put the pbxnsip PBX into an embedded appliance that comes with a 4-port FXO gateway. You can use all features of the “big” IP PBX in the same way on the appliance:
- Use the pbxnsip auto attendant to route the calls in your organization.
- Keep callers in waiting lines and entertain them with music and announcements
- Park calls, send them to voicemail or pick up ringing calls from other extensions
- Use the conference server to schedule conferences with PIN codes for access
- Send out emails when you miss a call or when you have a new voicemail message
- Use the pbxnsip TAPI driver to use your address book for dialing out
- If you have wireless gear like WiFi or cordless phones, connect it them through SIP
As additional benefit, the pbxnsip CS410 appliance comes with a music on hold input connector that you can connect to any analog music source (for example, CD player, MP3 player or radio). And if your office does overhead paging, you will be please to hear that the pbxnsip CS410 has a connector that can be connected to your overhead paging equipment.
When customers are calling, they will not have the impression they are talking to a small office.
Growing your business is not a problem
If your office grows, you can later move your setup to a server-based platform without even losing a single voicemail message. There is no magic number of ports that forces you to write off your investments when employee number 17 is coming on board.
Whatever you buy, as long as it is talking SIP you can be sure it is a good investment. Check out the latest devices on the market, they are all options for you.
More information available.
Click here for a complete datasheet of the CS410 appliance in PDF format.
Click here to download pbxnsip
Click here for Free Trail of pbxnsip
Thursday, 25 September 2008
Call Back - How does it work?
Call Back - 'Know How' -
The Call Back feature of the pbxnsip can be done by configuring a Calling Card account.
Create a calling card account and flag it as Call Back. The PBX will carry out a 2 stage Call Back mode.
Firstly the PBX will answer the phone and request authentication and your phone number and then the pbx will call you back and ask you for your final destination number.
Leave the rest to pbxnsip. pbxnsip Call Back will save you money.
Click here to download pbxnsip
Free Trial
The Call Back feature of the pbxnsip can be done by configuring a Calling Card account.
Create a calling card account and flag it as Call Back. The PBX will carry out a 2 stage Call Back mode.
Firstly the PBX will answer the phone and request authentication and your phone number and then the pbx will call you back and ask you for your final destination number.
Leave the rest to pbxnsip. pbxnsip Call Back will save you money.
Click here to download pbxnsip
Free Trial
Wednesday, 24 September 2008
Plug and Play pbxnsip - Polycom, Snom and Cisco
Someone told me the other day that we don't 'shout' about the "Auto Provisioning" (PnP) of IP Phones enough!
OK, I've listened to you and here you go...
pbxnsip currently configures the following phones, ready to use, configured and with firmware upgrades.
Polycom
Snom
CISCO
I hear your customer asking these sorts of questions -
Why should a user have to manually configure phones?
We never used to configure the phone in the past, we just plugged them in and they worked, so why should you the user expect anything different?
Allow pbxnsip to configure the phone and you don't have to open up the web interface and tinker with the 100s of settings inside. Neither do you have to upgrade the firmware, reboot the phone or do anything. End users simply need a phone that just plugs in and plays.
Is it that easy?
Yes, once pbxnsip is configured all you need to do is point the phone at the server, appliance, PC or laptop running pbxnsip and allow pbxnsip to do the rest. The key here is the set-up and configuration of the pbx in the first place.
OK, I've listened to you and here you go...
pbxnsip currently configures the following phones, ready to use, configured and with firmware upgrades.
Polycom
Snom
CISCO
I hear your customer asking these sorts of questions -
Why should a user have to manually configure phones?
We never used to configure the phone in the past, we just plugged them in and they worked, so why should you the user expect anything different?
Allow pbxnsip to configure the phone and you don't have to open up the web interface and tinker with the 100s of settings inside. Neither do you have to upgrade the firmware, reboot the phone or do anything. End users simply need a phone that just plugs in and plays.
Is it that easy?
Yes, once pbxnsip is configured all you need to do is point the phone at the server, appliance, PC or laptop running pbxnsip and allow pbxnsip to do the rest. The key here is the set-up and configuration of the pbx in the first place.
Tuesday, 23 September 2008
SIP Training - IP PBX
pbxnsip Certification Program
Next European Accreditation:
- Netherlands - 17th and 18th September
- UK - 23rd and 24th September
- Germany - 8th and 9th October
- Netherlands - Week of the 20th October
- Italy - 11th and 12th November
- Russia - November
From the UK
"I found the course very comprehensive and informative, both from a technical and business perspective. Working for a service provider, we are now much better prepared to implement pbxnsip to our clients. Importantly, both ourselves and clients will now benefit from the product capabilities."
Shane Hopkins - Service Desk Manager
Systematix Computer Solutions (UK)
From Ireland
"Very informative and intuitive course, Thanks a lot guys"
Patrick Yore - Senior Technical Consultant
Brandon I.E - (Ireland)
From the UK
"Excellent. Good substantiating presentations - overall enjoyed it very much. We look forward to working with the product and team"
Roger Boddy, Managing Director
Global Teleports (UK)
Click here to download pbxnsip
Click here to trial pbxnsip
Next European Accreditation:
- Netherlands - 17th and 18th September
- UK - 23rd and 24th September
- Germany - 8th and 9th October
- Netherlands - Week of the 20th October
- Italy - 11th and 12th November
- Russia - November
From the UK
"I found the course very comprehensive and informative, both from a technical and business perspective. Working for a service provider, we are now much better prepared to implement pbxnsip to our clients. Importantly, both ourselves and clients will now benefit from the product capabilities."
Shane Hopkins - Service Desk Manager
Systematix Computer Solutions (UK)
From Ireland
"Very informative and intuitive course, Thanks a lot guys"
Patrick Yore - Senior Technical Consultant
Brandon I.E - (Ireland)
From the UK
"Excellent. Good substantiating presentations - overall enjoyed it very much. We look forward to working with the product and team"
Roger Boddy, Managing Director
Global Teleports (UK)
Click here to download pbxnsip
Click here to trial pbxnsip
Why is home working so popular?
Every day I see the price of gas rise. When the price drops it only drops by about 45% of the original rise.
So what has gas prices got to do with an IP PBX?
Have you ever thought... "if I could only work from home for 2-3 days a week, I could save money by not driving to work".
pbxnsip IP PBX can be used so that you can have a public interface and private interface.
Remote workers connect their IP Phones or softphones via the public interface. This means they are in contact with the office and better still the cost of the call is free.
Start working at home, use pbxnsip for a home working solution. All you need is pbxnsip, a few IP Phones and maybe a gateway to glue your old traditional PBX to the new IP PBX from pbxnsip.
Click here to download pbxnsip
pbxnsip Free trial
So what has gas prices got to do with an IP PBX?
Have you ever thought... "if I could only work from home for 2-3 days a week, I could save money by not driving to work".
pbxnsip IP PBX can be used so that you can have a public interface and private interface.
Remote workers connect their IP Phones or softphones via the public interface. This means they are in contact with the office and better still the cost of the call is free.
Start working at home, use pbxnsip for a home working solution. All you need is pbxnsip, a few IP Phones and maybe a gateway to glue your old traditional PBX to the new IP PBX from pbxnsip.
Click here to download pbxnsip
pbxnsip Free trial
Monday, 22 September 2008
Who is using pbxnsip with Microsoft Exchange?
Onesys (PTY) Ltd, Microsoft EA has taken advantage of the pbxnsip and Microsoft Exchange Server 2007 Certification.
Click here to download pbxnsip Version 3 for Microsoft Exchange 2007 Server.
Johann Rabe, Network Architect at Onesys stated
pbxnsip IP PBX has worked with TCP and TLS protocols for over 3 years now. This is what made the Microsoft Exchange 2007 Certification possible.
Click here to download pbxnsip Version 3 for Microsoft Exchange 2007 Server.
Click here to download pbxnsip Version 3 for Microsoft Exchange 2007 Server.
Johann Rabe, Network Architect at Onesys stated
"We are extremely pleased with the pbxnsip IP PBX deployment, we have successfully implemented the Microsoft Exchange integration with pbxnsip for our own business and are most impressed with the advanced features and benefits of the two working together. pbxnsip have many great features but so do other PBX solutions out there. So what's the difference? From the start, it gives that sense of "easy-does-it ". In the revolutionized era of Unified Messaging and Enterprise Voice Solutions, this is one component you should not overlook. It's not about interoperability, but rather Integration."
pbxnsip IP PBX has worked with TCP and TLS protocols for over 3 years now. This is what made the Microsoft Exchange 2007 Certification possible.
Click here to download pbxnsip Version 3 for Microsoft Exchange 2007 Server.
Friday, 19 September 2008
IP PBX feature comparison - Mitel - pbxnsip
pbxnsip and Mitel are both IP/PBX servers.
So what is the main difference in the feature set?
Rather than I explain the differences, take a look at some of the main differences below ...
pbxnsip and Mitel are both IP / PBX servers. So what is the main difference in the feature set?
So what is the main difference in the feature set?
Rather than I explain the differences, take a look at some of the main differences below ...
| Feature | pbxnsip | Mitel |
| Install on Windows | Yes | Proprietary H/W |
| Install on Linux | Yes | Proprietary H/W |
| Install on Free BSD | Yes | Proprietary H/W |
| Install on MAC | Yes | Proprietary H/W |
| Install on Embedded Devices | Yes | Proprietary H/W |
| Self Contained Service | Yes | Proprietary H/W and S/W |
| Small Appliance 4 Port FXO | Yes | Proprietary H/W and S/W |
| Multiple Domains (like an email server) | Yes | No |
| Secure TCP/TLS | Yes | No |
| Voicemail Announcements | 3 | Yes |
| Remote access to voicemail | Yes | Proprietary H/W |
| Allow other user to access mailbox | Yes | Yes |
| Move mailbox message to another user | Yes | Yes |
| Move mailbox messages to multiple users | Yes | Yes |
| Append a message before moving a message to another user | Yes | No |
| Voicemail 2 email and MWI | Yes | Yes - extra advanced voicemail license required |
| Call cell phone when voicemail is left | Yes | No |
| Fork calls to cell phone | Yes | Yes - with extra server and licensed per user |
| Timebased call forking to cell phone | Yes | Yes |
| Holiday forking of calls to cell phone | Yes | No |
| Mark Message as Urgent | Yes | No |
| Rewind/forward/pause when listening to voicemail | Yes | No |
| Jump out of voicemail to reception | Yes | Yes |
| Force a call to voicemail | Yes | Yes |
| Voicemail on and off | Yes | Yes - Only at System Level |
| Exchange Integration | Yes | In Theory |
| OCS Integration | Yes | In Theory |
| Language prompts at extension level | Yes | No |
| Web language at extension level | Yes | No |
| User level Photo | Yes | No |
| Multiple registration per extension | Yes | No |
| Agent Login | Yes | Yes |
| Call forward busy | Yes | Yes |
| Call forward all | Yes | Yes |
| Call forward no answer | Yes | Yes |
| Hot Desking | Yes | Yes |
| Cell Phone Integration | Yes | Yes - with additional server and licenses per call |
| Change Logo | Yes | No |
| Change display of copyright | Yes | No |
| Change HTML layouts | Yes | No |
| Language definitions by XML file | Yes | No |
| Change Music on Hold | Yes | Yes |
| Change music on hold at domain level | Yes | No |
| Management of multiple IP Addresses | Yes | No |
| Session Border Controller | Yes | Teleworker requires extra licenses and server |
| Change Ports | Yes | No |
| Auto Attendant | Yes | Yes |
| Agent Queues | Yes | Yes - extra licenses required |
| Service Flags | Yes | One per system |
| Hunt Groups | Yes | Yes |
| Conference Room | Yes | Yes - with extra server and licenses per call |
| Paging | Yes | Yes |
| Calling card | Yes | No |
| Call back | Yes | Yes |
| IVR Nodes | Yes | Yes |
| IVR Nodes with SOAP call outs | Yes | No |
| Stack PBX accounts on top of each other | Yes | No |
| Fax to Email | No | No |
| Upgrade Protection | 1 Year | Yes |
pbxnsip and Mitel are both IP / PBX servers. So what is the main difference in the feature set?
What accounts and options are available on pbxnsip?
I finished a phone call with a new customer and he asked me the same question I get asked every day by many other customers...
What accounts and options are available on pbxnsip?
The following options are available:
Recording: This option makes it possible to record calls. You may either record calls automatically or let users push the record button on their phone.
SOAP: This license option is required when you want to use the SOAP interface of the PBX.
Security: SIPS and Security is included by default. This option enabled the end-to-end security feature of the PBX. If you don’t have this option, you can still have secure phone calls, but the PBX does not check if both sides of the call are using a secure connection.
Call Intercept: If you want to be able to barge into calls, use the teach mode or listen to calls, you need this license option.
Calls: Limit the number of calls.
The following Accounts are available:
Accounts: This license key value defines how many account you can have in total. Accounts include extensions, conference rooms, auto attendants, agent groups, hunt groups, paging groups, calling cards, ivr nodes, service flags, CO-lines and everything else that can be dialed as an object on the PBX.
The number of alias names is not affected by this key element.
Domains: You need at least one domain on the system, other domains allow you run the PBX the same way you do an email server - multiple domain partitions.
Trunks: An entry point in and out of the PBX
The following extensions are available:
CO-Lines: The monitoring of trunk lines coming in and out of the PBX.
Extensions: Define how many extensions are available on the system.
Click here to download Version 3
pbxnsip - Free Trial
What accounts and options are available on pbxnsip?
The following options are available:
Recording: This option makes it possible to record calls. You may either record calls automatically or let users push the record button on their phone.
SOAP: This license option is required when you want to use the SOAP interface of the PBX.
Security: SIPS and Security is included by default. This option enabled the end-to-end security feature of the PBX. If you don’t have this option, you can still have secure phone calls, but the PBX does not check if both sides of the call are using a secure connection.
Call Intercept: If you want to be able to barge into calls, use the teach mode or listen to calls, you need this license option.
Calls: Limit the number of calls.
The following Accounts are available:
Accounts: This license key value defines how many account you can have in total. Accounts include extensions, conference rooms, auto attendants, agent groups, hunt groups, paging groups, calling cards, ivr nodes, service flags, CO-lines and everything else that can be dialed as an object on the PBX.
The number of alias names is not affected by this key element.
Attendants: Virtual receptionist
Calling Cards: Call back or normal calling card.
Hunt Groups: Hunt set groups of people with different stages.
Paging Groups: Page announcements over a speaker system.
Service Flags: Define time based flags to work with accounts.
IVR Nodes: An individual IVR with SOAP hook for remote call routing.
Agent Groups: ACDs or queues. Call Centre call queueing with 10 announcements per queue
Conference Rooms: Conference room with named announcements and pin based authentication
Domains: You need at least one domain on the system, other domains allow you run the PBX the same way you do an email server - multiple domain partitions.
Trunks: An entry point in and out of the PBX
The following extensions are available:
CO-Lines: The monitoring of trunk lines coming in and out of the PBX.
Extensions: Define how many extensions are available on the system.
Click here to download Version 3
pbxnsip - Free Trial
Thursday, 18 September 2008
Get Connected - pbxnsip Europe User Group
Thank you to everyone who replied with suggestions. The feedback was good, which is why I decided to start the User Group. I do hope you can join us for our first User Group session and I look forward to meeting you all in Amsterdam on the 5th November.
Thank you to our guest speakers and sponsors from ICM Performance, Polycom and Vegastream!
What is the User Group?
The User Group is designed for European Distribution and Reseller partners to get the latest and greatest information and 'Know How' on pbxnsip.
The one day event is jam packed of interesting sessions including three sessions from our sponsors -
Some of the other sessions include "Sales Smart - Ahead of the Rest!" by John Bennett - pbxnsip Europe Sales Director, a roadmap for Version 4 by Christian Stredicke, "From Customer to CEO - how I got the job!", "Upgrade Protection - how to maximize sales", "Home working - the power of sales and security for your future", "Marketing for Blogs!" and many other interesting sessions by Jonathan Greenwood CEO pbxnsip Europe. Questions and answers, discussions, queries, suggestions, wish lists and many more interesting topics.
Some would say it could be described as a 'live forum'.
The event is free, however places are limited and will be issued on a first come first served basis.
Where is it?
The venue for the first pbxnsip User Group session for Europe will be at the World Trade Centre at Schiphol Airport, Amsterdam.
The day starts at 8.30am and finishes at 5.30pm. Coffee and cakes, lunch and afternoon tea will be included.
We chose the World Trade Centre because of the location, you can get to Amsterdam for little money! Our ticket cost £1.99 out and £0.99 back! plus a few more pounds for the tax man !
Jonathan Greenwood and John Bennett will be in and around Amsterdam airport hotels from 9.00am on Tuesday the 4th November until 6.00pm on the 6th November. Should you wish to meet up before or after the event, please email or call and arrange an appointment.
We have not decided what to do in the evening, so suggestions are welcome, we can keep it informal in a hotel bar and lounge OR tear up to Amsterdam and grab a coffee!!!
Click here e to see the venue
Contact Centre Solution - ICM Performance - Guest Speaker and Sponsor
Andy Oppelaar, Business Development & ICT director @ ICM Performance will present a session on the 5th of November in Amsterdam.
pbxnsip forms the heart of our new virtual contact centre (ICM IP Call Centre) software, offering customers a hosted contact centre environment from 5 to 100s seats.
Ideal for companies to quickly deploy marketing campaigns, enable home workers and remote call agents. Including normally expensive features such as scripting, call recording and predictive dialling.
Real time reporting dashboards and fulfilment such as email confirmations. Future developments include: IVR integration, dynamic scripting, chat/email integration etc
IP Phones - Polycom - Guest Speaker and Sponsor
Chris Wortt, EMEA Sales Manager will present a session on the 5th of November.
pbxnsip joined the VIP Partner program from Polycom to offer our customers the best choice in IP Phones and technology.
Media Gateways - Vegastream - Guest Speaker and Sponsor
Steve Davis, Executive Vice President - Global Sales and Marketing will present a session on the 5th of November in Amsterdam.
pbxnsip and Vegastream have successfully completed interoperability testing of the pbxnsip software application with Vegastream's range of VoIP gateways.
Click here to download pbxnsip.
Click here for a free trial of pbxnsip.
Thank you to our guest speakers and sponsors from ICM Performance, Polycom and Vegastream!
What is the User Group?
The User Group is designed for European Distribution and Reseller partners to get the latest and greatest information and 'Know How' on pbxnsip.
The one day event is jam packed of interesting sessions including three sessions from our sponsors -
- Andy Oppelaar, Business Development & ICT Director ICM Performance - Contact Centre Solutions - A new market opportunity
- Chris Wortt, EMEA Sales Manager for Polycom
- Steve Davis, Executive Vice President of Global Sales and Marketing for Vegastream.
Some of the other sessions include "Sales Smart - Ahead of the Rest!" by John Bennett - pbxnsip Europe Sales Director, a roadmap for Version 4 by Christian Stredicke, "From Customer to CEO - how I got the job!", "Upgrade Protection - how to maximize sales", "Home working - the power of sales and security for your future", "Marketing for Blogs!" and many other interesting sessions by Jonathan Greenwood CEO pbxnsip Europe. Questions and answers, discussions, queries, suggestions, wish lists and many more interesting topics.
Some would say it could be described as a 'live forum'.
The event is free, however places are limited and will be issued on a first come first served basis.
Where is it?
The venue for the first pbxnsip User Group session for Europe will be at the World Trade Centre at Schiphol Airport, Amsterdam.
The day starts at 8.30am and finishes at 5.30pm. Coffee and cakes, lunch and afternoon tea will be included.
We chose the World Trade Centre because of the location, you can get to Amsterdam for little money! Our ticket cost £1.99 out and £0.99 back! plus a few more pounds for the tax man !
Jonathan Greenwood and John Bennett will be in and around Amsterdam airport hotels from 9.00am on Tuesday the 4th November until 6.00pm on the 6th November. Should you wish to meet up before or after the event, please email or call and arrange an appointment.
We have not decided what to do in the evening, so suggestions are welcome, we can keep it informal in a hotel bar and lounge OR tear up to Amsterdam and grab a coffee!!!
Click here e to see the venue
Contact Centre Solution - ICM Performance - Guest Speaker and Sponsor
Andy Oppelaar, Business Development & ICT director @ ICM Performance will present a session on the 5th of November in Amsterdam.
pbxnsip forms the heart of our new virtual contact centre (ICM IP Call Centre) software, offering customers a hosted contact centre environment from 5 to 100s seats.
Ideal for companies to quickly deploy marketing campaigns, enable home workers and remote call agents. Including normally expensive features such as scripting, call recording and predictive dialling.
Real time reporting dashboards and fulfilment such as email confirmations. Future developments include: IVR integration, dynamic scripting, chat/email integration etc
IP Phones - Polycom - Guest Speaker and Sponsor
Chris Wortt, EMEA Sales Manager will present a session on the 5th of November.
pbxnsip joined the VIP Partner program from Polycom to offer our customers the best choice in IP Phones and technology.
Media Gateways - Vegastream - Guest Speaker and Sponsor
Steve Davis, Executive Vice President - Global Sales and Marketing will present a session on the 5th of November in Amsterdam.
pbxnsip and Vegastream have successfully completed interoperability testing of the pbxnsip software application with Vegastream's range of VoIP gateways.
Click here to download pbxnsip.
Click here for a free trial of pbxnsip.
Is VoIP secure?
Is VoIP secure? well yes and no.
It all depends if you have an IP Phone and IP PBX that supports SIPS and SRTP.
Click here to try a Secure IP PBX!
Some IP PBX manufacturers can do End-to-End Security using SIPS/SRTP. Those who do will survive in the VoIP and IP PBX market.
Why should you expose yourself to threats. Threats from the inside are just as bad as people tapping your line. A disgruntled employee who taps the bosses phone will make a huge headache when they start to use the information.
A really good combination are Polycom or Snom IP Phones mixed togther pbxnsip. All three offer the use of SIPS (Secure SIP) and SRTP (Secure RTP - the voice media).
The great thing about the Polycom or Snom IP Phones is that they can be automatically be provisioned directly from pbxnsip
Click here to try a Secure IP PBX!
Did you know that a VoIP message can be listened to very easily!
All you need is a free tool from the Internet called Wireshark, listen to all the packets of data, find the call you want, select RTP, save the payload as a file and play it on your windows machine.
It all depends if you have an IP Phone and IP PBX that supports SIPS and SRTP.
Click here to try a Secure IP PBX!
Some IP PBX manufacturers can do End-to-End Security using SIPS/SRTP. Those who do will survive in the VoIP and IP PBX market.
Why should you expose yourself to threats. Threats from the inside are just as bad as people tapping your line. A disgruntled employee who taps the bosses phone will make a huge headache when they start to use the information.
A really good combination are Polycom or Snom IP Phones mixed togther pbxnsip. All three offer the use of SIPS (Secure SIP) and SRTP (Secure RTP - the voice media).
The great thing about the Polycom or Snom IP Phones is that they can be automatically be provisioned directly from pbxnsip
Click here to try a Secure IP PBX!
Did you know that a VoIP message can be listened to very easily!
All you need is a free tool from the Internet called Wireshark, listen to all the packets of data, find the call you want, select RTP, save the payload as a file and play it on your windows machine.
Wednesday, 17 September 2008
pbxnsip and Sangoma NetBorder Express announce interoperability success using SIP as the Glue!
pbxnsip paired with Sangoma Gateway Cards Provide Superior Building Blocks for Communication Platforms, In order to meet the growing needs of businesses, the new pbxnsip solution is complete, reliable, and totally secure
We announced this today in the press! -
pbxnsip has developed its IP PBX software to support Sangoma® Technologies Corporation, newest product line, NetBorderTM Express VoIP Gateway Cards. This has further enhanced its offering with a new overall solution for IP telephony, a segment that is posting rapid growth and attracting increasing interest from businesses worldwide.
Sangoma's award-winning telephony cards together with this new set of software building blocks, deliver a robust pbxnsip to TDM VoIP Gateway solution. pbxnsip resellers, distributors and end users can use NetBorder Express with their pbxnsip IP PBX to deploy future proof, stable and secure solutions.
The NetBorder Express solution is unique, as the gateway card can reside in the same server as pbxnsip IP PBX software. Also, the installer, configuration, and management interfaces can easily be integrated to deliver a single, tightly-coupled solution, as an alternative to pbxnsip and an external media gateway.
“I'm very pleased with the ratification between pbxnsip IP PBX and Sangoma NetBorder Express Gateway, we have been looking for such a product for many years and I have lost count of the number of queries from pbxnsip resellers for a server driven internally deployed gateway. I'm very excited to see the NetBorder Express success over the coming months” said Jonathan Greenwood, CEO pbxnsip Europe Ltd
"When developers need to incorporate VoIP gateway functionality on their next generation platforms, they are faced with two choices: to buy an off-the-shelf gateway, which works well but will not provide a tight level of application integration, or to develop their own, which will be very costly in R&D and remove focus from application development," said Frederic Dickey, Director of Product Management for the NetBorder product line. "Sangoma's NetBorder Express Gateway Cards provide customers the best of both worlds - a ready to use gateway, which also easily integrates with the customers' applications."
"pbxnsip users are traditionally accustom to integrating the IP PBX software with an external hardware media gateway to break out into the PSTN. VoIPon customers can now offer Sangoma NetBorder Gateway as another option, offering users a more compact all in one server with pbxnsip IP PBX and NetBorder Gateway integration” said Alexis Argent, Sales Manager at VoIPon Solutions and distributor for Sangoma in the UK and Europe.
NetBorder Express Gateway Cards include Telco-grade, hardware echo cancellation. Customers can purchase up to eight spans on a single board and can put multiple boards in a server alongside pbxnsip IP PBX. NetBorder Express 1.6 is available now for Windows with T1/E1 interfaces. Analogue and BRI interfaces are planned, as is a Linux version of the software.
The trial download for setting up pbxnsip Version 3 for Windows, MAC or Linux can be found on the pbxnsip website at: http://pbxnsip.com/trial
If you already own a Sangoma T1/E1 card with hardware echo cancellation, you can download a trial version of the software from the Sangoma web site at: www.sangoma.com/nbe_trial/
About Sangoma Technologies Corporation
Sangoma is the premium provider of software-centric media and signal processing hardware. The company develops and manufactures the most scalable and reliable voice and Wide Area Network data cards in the industry, including the award-winning Advanced Flexible Telecommunications (AFT) product line. By offering the building blocks for all processing in any architecture, Sangoma gateways are tightly integrated and easily scalable. The result is a comprehensive toolset for creating cost-effective, powerful, and flexible solutions.
Founded in 1984, Sangoma Technologies Corporation is publicly traded on the TSX Venture Exchange (TSX VENTURE:STC). Additional information on Sangoma can be found at: www.sangoma.com.
Sangoma Technologies Corporation is publicly traded on the TSX Venture Exchange (TSX VENTURE:STC).
Sangoma and the Sangoma logo are registered trademarks of Sangoma Technologies Corporation. All other trademarks are the property of their respective owners.
The TSX Venture Exchange does not accept responsibility for the adequacy or accuracy of this release.
We announced this today in the press! -
pbxnsip has developed its IP PBX software to support Sangoma® Technologies Corporation, newest product line, NetBorderTM Express VoIP Gateway Cards. This has further enhanced its offering with a new overall solution for IP telephony, a segment that is posting rapid growth and attracting increasing interest from businesses worldwide.
Sangoma's award-winning telephony cards together with this new set of software building blocks, deliver a robust pbxnsip to TDM VoIP Gateway solution. pbxnsip resellers, distributors and end users can use NetBorder Express with their pbxnsip IP PBX to deploy future proof, stable and secure solutions.
The NetBorder Express solution is unique, as the gateway card can reside in the same server as pbxnsip IP PBX software. Also, the installer, configuration, and management interfaces can easily be integrated to deliver a single, tightly-coupled solution, as an alternative to pbxnsip and an external media gateway.
“I'm very pleased with the ratification between pbxnsip IP PBX and Sangoma NetBorder Express Gateway, we have been looking for such a product for many years and I have lost count of the number of queries from pbxnsip resellers for a server driven internally deployed gateway. I'm very excited to see the NetBorder Express success over the coming months” said Jonathan Greenwood, CEO pbxnsip Europe Ltd
"When developers need to incorporate VoIP gateway functionality on their next generation platforms, they are faced with two choices: to buy an off-the-shelf gateway, which works well but will not provide a tight level of application integration, or to develop their own, which will be very costly in R&D and remove focus from application development," said Frederic Dickey, Director of Product Management for the NetBorder product line. "Sangoma's NetBorder Express Gateway Cards provide customers the best of both worlds - a ready to use gateway, which also easily integrates with the customers' applications."
"pbxnsip users are traditionally accustom to integrating the IP PBX software with an external hardware media gateway to break out into the PSTN. VoIPon customers can now offer Sangoma NetBorder Gateway as another option, offering users a more compact all in one server with pbxnsip IP PBX and NetBorder Gateway integration” said Alexis Argent, Sales Manager at VoIPon Solutions and distributor for Sangoma in the UK and Europe.
NetBorder Express Gateway Cards include Telco-grade, hardware echo cancellation. Customers can purchase up to eight spans on a single board and can put multiple boards in a server alongside pbxnsip IP PBX. NetBorder Express 1.6 is available now for Windows with T1/E1 interfaces. Analogue and BRI interfaces are planned, as is a Linux version of the software.
The trial download for setting up pbxnsip Version 3 for Windows, MAC or Linux can be found on the pbxnsip website at: http://pbxnsip.com/trial
If you already own a Sangoma T1/E1 card with hardware echo cancellation, you can download a trial version of the software from the Sangoma web site at: www.sangoma.com/nbe_trial/
About Sangoma Technologies Corporation
Sangoma is the premium provider of software-centric media and signal processing hardware. The company develops and manufactures the most scalable and reliable voice and Wide Area Network data cards in the industry, including the award-winning Advanced Flexible Telecommunications (AFT) product line. By offering the building blocks for all processing in any architecture, Sangoma gateways are tightly integrated and easily scalable. The result is a comprehensive toolset for creating cost-effective, powerful, and flexible solutions.
Founded in 1984, Sangoma Technologies Corporation is publicly traded on the TSX Venture Exchange (TSX VENTURE:STC). Additional information on Sangoma can be found at: www.sangoma.com.
Sangoma Technologies Corporation is publicly traded on the TSX Venture Exchange (TSX VENTURE:STC).
Sangoma and the Sangoma logo are registered trademarks of Sangoma Technologies Corporation. All other trademarks are the property of their respective owners.
The TSX Venture Exchange does not accept responsibility for the adequacy or accuracy of this release.
pbxnsip and Vegastream - a perfect match
Every week someone asks me where to buy Vegastream Gateways?
Vegastream and pbxnsip partnership
Vegastream are an approved Media Gateway partner of pbxnsip and deployed together, the combination makes a great business solution.
So where can you buy them?
I live in the UK, so I can vouch for VComm, they are the main distributor here in the UK. We have joined many resellers with VComm and will continue to do so because they do a great job.
Do you know a good Vegastream Distributor or Reseller?
VComm are a trade only, value added distributor who provide IP Telephony products and services to the UK Service Provider and Reseller channel. We do not sell directly to end users and typically work in partnership with businesses.
Are you an end customer looking for a value add reseller to create the perfect deployed IP PBX solution, we can help with one our partners anywhere in the world?
Contact VComm for the UK
VComm,
Unit H Castle Industrial Park
Pear Tree Lane, Newbury
Berkshire RG14 2EZ UK
Contact: Scott Dobson
Tel: 01635 232431
http://www.vcomm.co.uk/
Please contact us and we can put you in touch with one of our range of partners across the globe.
PS. VComm also distribute Polycom IP Phones - pbxnsip is a VIP (Voice Interoperability Partner) of Polycom.
Click here to download pbxnsip V3
Free Trial - pbxnsip V3
Vegastream and pbxnsip partnership
Vegastream are an approved Media Gateway partner of pbxnsip and deployed together, the combination makes a great business solution.
So where can you buy them?
I live in the UK, so I can vouch for VComm, they are the main distributor here in the UK. We have joined many resellers with VComm and will continue to do so because they do a great job.
Do you know a good Vegastream Distributor or Reseller?
VComm are a trade only, value added distributor who provide IP Telephony products and services to the UK Service Provider and Reseller channel. We do not sell directly to end users and typically work in partnership with businesses.
Are you an end customer looking for a value add reseller to create the perfect deployed IP PBX solution, we can help with one our partners anywhere in the world?
Contact VComm for the UK
VComm,
Unit H Castle Industrial Park
Pear Tree Lane, Newbury
Berkshire RG14 2EZ UK
Contact: Scott Dobson
Tel: 01635 232431
http://www.vcomm.co.uk/
Please contact us and we can put you in touch with one of our range of partners across the globe.
PS. VComm also distribute Polycom IP Phones - pbxnsip is a VIP (Voice Interoperability Partner) of Polycom.
Click here to download pbxnsip V3
Free Trial - pbxnsip V3
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