pbxnsip – Email

The PBX can be configured to emulate an email client and send email messages to its users. To do this, it needs a mail or an SMTP server (via an external SMTP provider) to send the messages.

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pbxnsip – Hunt Groups

Once a caller has reached a hunt group, the system begins searching for an extension that will answer the call. Hunt groups can be configured with one to three groups of extensions called “stages.” Each stage can consist of any number of extensions. When a call comes in and the system begins searching for an available extension, it does so in stages, beginning with the extensions from stage 1, then stage 2, and onto stage 3, if the hunt group is configured with all three stages.

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pbxnsip - Using The Pre-Pay

Before a user can begin using the pre-pay calling card account, a dollar amount must be
specified in the user’s extension account:

1) Open the user’s extension.
2) Click the Registrations tab.
3) In the Credit for outbound calls setting, enter a dollar amount.

Important: If this field is left blank, the user will be allowed unlimited calling.

Note: Users can execute the Show Account Balance (*61) star code to determine
the number of minutes that are left on the pre-paid account.

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pbxnsip - The Rates Table

The rates table, which is CSV (comma separated value) formatted data, is an essential component to the pre-paid feature. It can include any number of entries and must be entered into the trunk.

1) Create a trunk designated to the pre-pay feature.
2) Click List to view a list of the trunks
3) Cick the Edit icon for the trunk you just created:
4) Click Rates.

A sample rates table is displayed:
The rates table follows standard CSV format. All fields are separated by commas:

Greece,01130,0.10
Germany,01149,0.15
Cuba,011527,0.45,55,1.00
USA,1,0.05
Rest of World,*,0.05

The syntax for this is as follows "Name of Entry, Prefix, Cost per Unit, Duration of Unit, (seconds), Connection Fee".

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pbxnsip – Pre-Pay Calling Card

The pre-pay calling card feature allows pbxnsip resellers to create customized rate tables for multiple pricing strategies. Calls are calculated depending on duration, destination, and the rates provided in the tables. The pre-pay feature is a keyed feature and is available only if enabled in the software. Contact pbxnsip for more information. The pre-pay feature can be used in a number of ways and allows users to access it using the following methods:

1)Extension account
2)Virtual Assistant
3)Calling card account (PIN access)

All methods require that you

1)Create a Rates table
2)Assign a dollar amount to the user’s extension account

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pbxnsip – Domain Default IVR Language

This is the domain-level override for the IVR language that was set on the system level. This field is useful if you have multiple domains and each domain needs their own IVR language.

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pbxnsip – Domain Default Dial Plan

This is the dial plan that users in this domain can use. Note that each user (extension) can override this with their own dial plan based on the requirement. Most of the accounts in a domain will use the default dial plan. If you do not set a default dial plan, you will likely have problems placing outbound calls. Therefore, it is strongly recommended to choose a default dial plan.

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