pbxnsip - License Expansion - Sales Know How

Sales 'Know How'
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License Expansion

pbxnsip have made it easy for customer to expand their current telephony needs. With features such as plug and play end points and the license application that is as simple as copy and paste, it is a very quick and easy job to upgrade or expand your IP PBX. Traditionally an engineer visit would be vital and a day’s labour, with pbxnsip IP PBX it’s no more!

pbxnsip have produced a highly technical IP PBX however the GUI is very easy to use, so any technical manager or a dedicated member of the team can be involved in deploying the pbxnsip product, if needs be the chosen member of your team can attend a 2 day training course and will qualify for technical assistance on your deployment.

Download pbxnsip IP-PBX here

pbxnsip V3.4 released

Version 3.4.0.3201 is now released for Windows, Suse, Debian, Red Hat, CentOS, FreeBSD, Marvell SheevaPlug, Mac OS and CS410.

pbxnsip Version 3.4.0.3201

New Features
You may now redirect all calls for an agent group using the new feature code.

Cell phones may now receive a call back from an auto attendant.

The buttons for a specific user can now also be changed by the domain administrator.

The "call extension" mode in the dial plan can now actually also call other accounts, for example hunt groups.

Bug Fixes
The transport layer provisioning for the snom phones wasn’t working properly and is fixed now.

Issue saving the codec preference under the admin->settings->ports page is fixed.

Click here to view the full release notes

pbxnsip - Privacy Settings on Trunks - Know How

What is the Privacy Settings on a trunk?

The trunk may or may not register. Besides this, the ITSP or gateway which receives the information may need the Caller-ID of the calling party to be passed to it. This is does via the privacy indication setting. Try each setting until you find the right one.

Download pbxnsip IP-PBX here

pbxnsip - Dial 9 first - 'Know How'

Dial 9 first - 'Know How' -

If you want to dial 9 before your call, add this to the dial plan 9*, this will capture any number beginning with 9, strip the nine and pass the remaining numbers to the trunk.

Download pbxnsip IP-PBX here

pbxnsip - Call Back

Call Back - 'Know How' -


The Call Back feature of the pbxnsip can be done by configuring a Calling Card account. Create a calling card account and flag it as Call Back. The PBX will carry out a 2 stage Call Back mode. Firstly the PBX will answer the phone and request authentication and your phone number and then the pbx will call you back and ask you for your final destination number. Leave the rest to pbxnsip. pbxnsip Call Back will save you money.

Download pbxnsip IP-PBX here

pbxnsip - In the Accountancy Business

When handling vital business documents and servicing clients efficiently, it's important that your telephone system is working with you and not against you. pbxnsip IP PBX can be integrated in to your everyday business to handle clients inbound calls in an orderly fashion, enabling you to direct the caller to the correct person. Applications such as Auto Attendants, Hunt Groups and DID routing can ensure that your office stays proactive and offers your client the feeling that they are supported and in good hands.

Functionality such as Microsoft integration with Exchange or Office Communications Server can be the difference in remaining organised and in control of your clients accounts and un-necessarily wasting time. When a client calls in and your MS system recognises their telephone number and raises their file on screen this can maximise your time with a personalised service. Time management is essential in today's professional business environment, pbxnsip Office Pro Plus, Call Recording function can be used to document negotiations. A VoIP phone system could give you the advantage over others.

Download pbxnsip IP-PBX here

pbxnsip - Caller-ID Treatment - 'Know How' -

Caller-ID’s are usually telephone numbers. By providing your caller-ID to the party that you are calling, the called party may be able to look you up in an address book, initiate a callback, or just see who is calling.

Sometimes you want to reject calls that come from callers whose Caller ID does not reveal their identity. Most VoIP systems use the name "anonymous" in the caller-ID in such a case. To treat these calls, dial *88. If you have set the call forwarding on busy condition, the PBX will forward anonymous calls to that destination (for example, your assistant). This way, you can make sure that anonymous calls get screened first before you take the call. If you have not set the call forward on busy, the system will play an announcement to the caller that tells him that the call cannot be taken because of the blocked Caller-ID.

To allow anonymous calls again, dial *89.

If you want to place a call without showing your caller-ID, dial *67. You will hear an announcement that the caller-ID will be blocked for all future calls.


Download pbxnsip IP-PBX here